I found the online booking service very poor, the only way to get correct information is to ring them at an inflated cost. I don't see why there isn't a free phone number as they want your business....
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Trusted Customer
Feefo 驗證
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
The person I spoke to was excellent and very helpful as I was having trouble doing it online. My only complaint would be why I was being charged 13 pence a minute for the pleasure booking a break...
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Trusted Customer
Feefo 驗證
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
Booking
Very nice lady at call centre- polite and helpful.
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可信賴顧客
Feefo 驗證
10 years ago
I wanted to book online for my wife I and plus our infant son and baby son for enchanted village. It was saying not available until I called the phone service at my expense where I found it was...
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Trusted Customer
Feefo 驗證
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
No major issues clearly advised re offers, little bit fiddly and slow swoppng between different hotel options but no major dealy
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Trusted Customer
Feefo 驗證
Northallerton
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
June holiday 2016
Easy to use service. So excited to be taking our baby girl to Alton Towers as part of our first family holiday. Cbebbies land won't know what's hit it lol
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Trusted Customer
Feefo 驗證
Anglesey
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
Telephone booking amendment
Very helpful and accommodating
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Trusted Customer
Feefo 驗證
suffolk
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
Very quick and Easy
Tried booking online but website told me to ring customer service, rang them and was all booked in bo time, Lady was very helpful, and look forward to our trip :-)
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Trusted Customer
Feefo 驗證
Banbury
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
Easy to book and excellent customer service
The customer service provider couldn't have been more helpful and guided me through all room options brilliantly. I particularly liked the fact that he appeared to have actually stayed at the hotel...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
