Very good service indeed. Arranging temporary cover could not have been easier and was arranged over the phone, quickly and efficiently.
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Jun Hao Christopher Lo
3 years ago
Jun Hao Christopher Lo說了有關 Allianz Musical Insurance:
Very good Services! 👍
Very experienced sales attitude and very good services !
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Diane Wagland
3 years ago
Diane Wagland說了有關 Allianz Musical Insurance:
Easy and Cost Effective
Easy and cost effective. Really easy to set up and cost effective. Hopefully I won't need to test the claims process but it if as easy then I will be delighted.
Aruna Pillai
Allianz Musical Insurance
3 years ago
Thankyou for taking your valuable time for the feedback. We are glad to know that you are happy with the premium quoted and I would like to assure that our claims are dealt by people who got good knowledge about musical instruments. We have good contacts with Retailers and repairers to make claims journey one of the best in this industry. Could you please let us know if you faced any difficultly in setting up policy over the phone. We will ensure that we work on the feedback area and will try our best to get 5 star in customer service.
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DN
Dave Nixon
3 years ago
Dave Nixon說了有關 Allianz Musical Insurance:
Excellent recommended .
All excellent highly recommended .No fuss easy to organize . Hope i never have to make a claim but nice to know i have backup regards Dave Nixon .
Aruna Pillai
Allianz Musical Insurance
3 years ago
Thankyou so much for this wonderful feedback about our web quote and buy. We will continue to bring improvements to provide our customers best online experience.
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CH
Christopher Hodges
3 years ago
Christopher Hodges說了有關 Allianz Musical Insurance:
Good service. Took some time to set up my insurance as underwriters needed consulting and had to phone back on occasion.
Aruna Pillai
Allianz Musical Insurance
3 years ago
Thankyou so much for you feedback. We appreciate you taking time for this. Referral was required here due to the value of the items. However, we will try our best to reduce the referral time. We are sorry for the inconvenience caused to you.
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Emese Svab
3 years ago
Emese Svab說了有關 Allianz Musical Insurance:
My choices were clear, it was easy process and relatively quick. I even got some discount.
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JE
John Edmonstone
3 years ago
John Edmonstone說了有關 Allianz Musical Insurance:
Efficient, effective
Very efficient, easy to contact, explained the cover in detail over a few minutes on the phone.
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可信賴顧客
3 years ago
Appalling service.
Please use a call centre in the UK not not voices the other side of the the world,who keep thanking us for our patience but take absolutely ages. They often do not understand the request being made...
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Aruna Pillai
Allianz Musical Insurance
3 years ago
Thankyou so much for taking time to give your valuable feedback. The agent is new to the process hence had to refer many times. Also, it was above her authority so she couldnot proceed without the referrals. We are certainly looking to give more training and more authority to front line staff to be able to manage customer requests quickly. We are really sorry for the inconvenience caused to you.
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JD
John Davenport
3 years ago
John Davenport說了有關 Allianz Musical Insurance:
A very pleasant gentleman dealt with my enquiry efficiently and courteously.
Aruna Pillai
Allianz Musical Insurance
3 years ago
Thankyou so much for taking your valuable time to give this wonderful feedback. We will pass this to the agent who assisted you in setting up temporary cover.
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可信賴顧客
3 years ago
Efficient
Efficient as ever
Aruna Pillai
Allianz Musical Insurance
3 years ago
Thankyou for your valuable feedback. We continue to work towards improving our product and service and your feedback is much appreciated.
