Simple change of name.
My husband died and I needed to change the name of our insurance for musical instruments to my own. I was given a slightly higher figure than the one my husband had been...
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Aruna Pillai
Allianz Musical Insurance
3 years ago
Thankyou for your valuable feedback. I will be emailing you explaining why the refund amount was different from the total renewal that was taken and also on why the premium was slightly higher that the previous policy. I would like to assure you that i will explain everything in detail. I apologise if this was not explained to you clearly earlier.
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可信賴顧客
3 years ago
Quick and efficient service in response to an unusual request.
I wanted to arrange short-term insurance cover for a musical instrument which had been temporarily loaned to me. I expected that this would be difficult, however it was arranged quickly and easily...
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CW
Christopher Williams
3 years ago
Christopher Williams說了有關 Allianz Musical Insurance:
excellent polite service
excellent polite service and accurate easy to understan information
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可信賴顧客
3 years ago
Responsive and specialist services
Allianz have supplied our musical instrument insurance for many years now and we’ve always been happy with their performance. Very prompt and helpful responses to my queries and quick to set up any...
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Aruna Pillai
Allianz Musical Insurance
3 years ago
Thankyou so much for taking your valuable time to give us this wonderful feedback. We try our best to respond to email queries same way how we respond to calls. We will continue to provide quick and best service to our customers. Such feedback helps team morale to do even better!
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IT
Ian Thomson
3 years ago
Ian Thomson說了有關 Allianz Musical Insurance:
Excellent
Couldnt get online to function properly but as your company was recommended by my music shop of choice ,I persevered and got through to a very helpful chap who was very efficient and also friendly p
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DP
Dorothy Paddon
Loughton, Essex
3 years ago
Dorothy Paddon說了有關 Allianz Musical Insurance:
Reliable and helpful
Have used Allianz Musical in the past, and this time found them equally helpful.
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可信賴顧客
3 years ago
Very knowledgeable & competent staff member. Answered my questions well
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可信賴顧客
3 years ago
Excellent service
Great service. Very accommodating and adaptable to the needs of the customer.
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可信賴顧客
3 years ago
Helpful insurer, easy to sort
Great, helpful insurers
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KS
Kelly Szeto
3 years ago
Kelly Szeto說了有關 Allianz Musical Insurance:
Good Service Bad Spoken English
Service is good but the girl cannot really speak english and is hard to understand and not really understand me. 100% if someone can speak english on the other end.
Aruna Pillai
Allianz Musical Insurance
3 years ago
Thankyou for taking time to give us your valuable feedback. We have taken your feedback seriously and will ensure all possible support is provided to the agent to take calls efficiently. We are sorry for the inconvenience caused to you. Thankyou for letting us know that you were happy with the service.
