My order was fulfilled extremely quickly and arrived carefully packed. Item was excellent.
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购买日期:08/09/2020
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受信赖的顾客
经 Feefo 确认
5 years ago
I gave all details when I called the order in, 4-5 days later I get a call asking for them again, as not noted down at Worm's end correctly. By tht time teh goods should have arrived. When the goods...
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Stuart
The Worm that Turned (worm.co.uk)
5 years ago
Thank you for your feedback and I note that we are in separate communication via our customer service email. I'm sorry if we didn't take the information down correctly first time. It is always best to email as you have done.
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Stuart
The Worm that Turned (worm.co.uk)
5 years ago
I note we are in separate conversation about the lights, but at this time of year it should be appreciated that the sun isn't as high in the sky and consequently some lights may not get as much sun and may take a little longer to reach a full charge. Patience and careful positioning in the garden during the day is normally the best approach.
Absolutely delighted with our reflection pools. First class service all round from order to delivery. Will definitely be ordering from this company again and have been recommending to my friends.
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购买日期:01/09/2020
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MN
Mrs Sue Nesbit
经 Feefo 确认
5 years ago
Mrs Sue Nesbit 就 The Worm that Turned (worm.co.uk) 说了什么:
I would use the Worm that Turned in the future as the selection and purchasing process was easy, the update on delivery was informative, and the hand written gift card was a lovely touch. The items...
I had been trying to buy some garden chairs since July to go with a bespoke table made by my late husband. The first order was for chairs that subsequently had been discontinued and the second order...
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购买日期:01/09/2020
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MK
Mrs Helen Knight
经 Feefo 确认
5 years ago
Mrs Helen Knight 就 The Worm that Turned (worm.co.uk) 说了什么:
Ordered a perennial spade for a family members birthday and keen Gardner. After delivery repeatedly put back we ended up cancelling our order and went elsewhere . It was £3 cheaper too
Stuart
The Worm that Turned (worm.co.uk)
5 years ago
Thank you for your feedback, however I am a little puzzled by it, as your order was despatched to you on 26/8 and not cancelled. I wonder if we were the 'elsewhere' you referred to? There was a short delay to the order which was advised to you the next working day after you ordered, but was certainly not 'repeatedly but back'. Are you able to clarify for us please as obviously we are disappointed and upset by your comment.
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Stuart
The Worm that Turned (worm.co.uk)
5 years ago
Thank you for your feedback, however I am a little puzzled by it, as your order was despatched to you on 26/8 and not cancelled. There was a short delay to the order which was advised to you the next working day after you ordered, Are you able to clarify for us please as obviously we are disappointed and upset by your comment.
Our aim is to help revitalise your outdoor space. Whatever the size, be it a tiny balcony or a country estate.
Either in the shop or online, you'll find a carefully selected range of outdoor decor, furniture and gifts awaits you.
Our aim is to help revitalise your outdoor space. Whatever the size, be it a tiny balcony or a country estate.
Either in the shop or online, you'll find a carefully selected range of outdoor decor, furniture and gifts awaits you.