I love the product and the design service is excellent. I found I had a couple of issues with the version control of my designs and as a result almost ordered the incorrect design. Also the plans...
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Henry Blake
WoodBlocX
8 years ago
I do apologise for the error with your versions, we did ensure the correct design was sent to yourself and can only apologise you received the incorrect instructions. Once notified we did sort this for you as a matter of urgency. I do hope to hear from you again in the future.
Really good product with really quick design and delivery service. A couple of pieces were sent in error but this was very efficiently dealt with by the customer service team. Couldn't ask for more.
I would absolutely recommend WoodBlocX to any and to all! My design was posted back, in full detail, within 48 hours and the flexibility on delivery was incredibly convenient. Already had a small...
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Henry Blake
WoodBlocX
8 years ago
Thank you so much!
产品评价
购买日期：07/06/2018
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TC
Trusted Customer
8 years ago
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Trusted Customer 就 WoodBlocX 说了什么:
Arrived on time and neatly packed. Easy to assemble with simple instructions and looks great, all my friends and neighbours are impressed and a couple have noted your website. On the down side one...
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Henry Blake
WoodBlocX
8 years ago
Thank you for the feedback, unfortunately, we were not contacted about this issue prior to this feedback, now we are aware we have been in touch to resolve the matter with yourself.
Very helpful and prompt discussions about what we needed to order.
When we were short of an item in the package, it was sent next day with no extra cost.
