Property people who view things differently. We’re everyday people who genuinely care about delivering brilliant service.
服务
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过去一年内的 条评价
显示全部878条点评
ED
Erin Davies
Seekers 已确认
5 years ago
Erin Davies 就 Seekers 说了什么:
It was clear and easy
Amy Gibson
Seekers
5 years ago
Hi Erin. Thankyou so much for your 5* rating. We very much look forward to getting you settled in next summer!
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HS
Harry Robert Staines
Seekers 已确认
5 years ago
Harry Robert Staines 就 Seekers 说了什么:
Would highly recommend
Brilliant service and the sign-up process was very simple and well explained by Jen. She has been extremely helpful in our problems we've had to sort with guarantors. Would highly recommend.
Amy Gibson
Seekers
5 years ago
Hi Harry. Thank you so much for your 5* review. I will certainly pass your comments on to Jen in our Lettings Department!
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受信赖的顾客
Seekers 已确认
5 years ago
Very rushed and pressured, I felt like we were given no time to discuss things or we wouldn’t get the house.
Documents weren’t explained to us very well and is confusing for first time renters
Amy Gibson
Seekers
5 years ago
Thank you for your review. At this time of the year properties are swept up really quickly, however we would not put pressure on any potential tenants. I have asked your property administrator to give you a call to explain the documents in more detail. Many Thanks.
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受信赖的顾客
Seekers 已确认
5 years ago
Deposit too high
The deposit needed to secure the house is far too high. Not everyone has £400 to put a deposit down to get back at the end of the tenancy it’s ridiculous.
Amy Gibson
Seekers
5 years ago
I am sorry to see a low rating review from you. Whilst there are something occasions where low deposits apply, majority of student rental properties take 1 months rent as a deposit in case there are any damages or rental arrears at the end of the tenancy. This information is displayed on our website -https://www.waltonrobinson.com/rent/tenant-fees/ I hope that all other aspects of our service provided was above satisfactory.
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WW
William David Watts
Seekers 已确认
6 years ago
William David Watts 就 Seekers 说了什么:
agent was brilliant
Amy Gibson
Seekers
5 years ago
Hi William. Thank you so much for your positive review. We look forward to your tenancy starting next Summer!
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受信赖的顾客
Seekers 已确认
6 years ago
Easy to follow information on the necessary details needed to put a holding deposit on a new house. Staff very friendly and always helpful
Amy Gibson
Seekers
5 years ago
We are thrilled to receive a 5* rating from you, thank you!
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受信赖的顾客
Seekers 已确认
6 years ago
The people who answer the phone directly are lovely and helpful however, every time we tried to talk to our property manager they have never been able to speak to us which has resulted in many issues...
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Amy Gibson
Seekers
5 years ago
We are delighted to hear your positive comments for our lettings team. Your Property Supervisor has been notified of the issues you have raised and we apologise if the response times to your issues have not been as fast as you would have expected. We can assure you there will be no further issues moving forward!
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受信赖的顾客
Seekers 已确认
6 years ago
Loverly on the phone when signing for a property but have had a few issues with maintenance with how long it has taken to have things fixed
Amy Gibson
Seekers
5 years ago
Thank you for your feedback, we are really pleased to hear that the sign up stage of your WR experience went well. We will ensure a member of the Property Management team reaches out to you to ensure that everything is in hand. Many Thanks. WR.
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受信赖的顾客
Seekers 已确认
6 years ago
great service
Amy Gibson
Seekers
5 years ago
Thank you very much for the 5* review and feedback!
Seekers is an independent property consultancy based in Newcastle upon Tyne. Our wide range of services include sales, lettings and investments. We work with landlords, students, professionals, homebuyers and developers.
Seekers is an independent property consultancy based in Newcastle upon Tyne. Our wide range of services include sales, lettings and investments. We work with landlords, students, professionals, homebuyers and developers.