Property people who view things differently. We’re everyday people who genuinely care about delivering brilliant service.
服务
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过去一年内的 条评价
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受信赖的顾客
Seekers 已确认
5 years ago
Amazing properties and service but now no replies
The property me and my friend have booked is stunning and we are so excited and the original booking process was amazing we were dealt with with very friendly and helpful customer service and was...
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Amy Gibson
Seekers
5 years ago
Thank you so much for your positive comments. We are sorry if there was a period of time over Christmas when communication fell short with our offices being closed, we will be sure that this doesn’t happen again! We look forward to your tenancy starting and if you have any questions at all between now and then, please just give us a shout!
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受信赖的顾客
Seekers 已确认
5 years ago
Walton Robinson sign up process
Very responsive to my queries; and have been no hassle during the sign up processes
Amy Gibson
Seekers
5 years ago
We are thrilled with your 5 star review, thank you so much!
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受信赖的顾客
Seekers 已确认
5 years ago
AVOID
We had to deal with Chloe, we would not recieve emails back from her and eventually we rang the office to find out she had left, but no one had taken over our property, midway through signing the...
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Amy Gibson
Seekers
5 years ago
Hi. Receiving feedback such as yours is disappointing to see, we are sorry if communication has fallen short. I am going to have a look over your account and see where communication might have fallen short, but rest assure that everything is fully up to date and you are all set for your move in date. Our bills packages are optional, you do not need to proceed with these unless it is requested. Your Property Supervisor will next be in touch closer to the date of your move in, but if you have any queries at all before then, please just give us a shout!
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Evan Peter Searles
Seekers 已确认
Jesmond
5 years ago
Evan Peter Searles 就 Seekers 说了什么:
Please respond to our email's
So far we've had limited support during the signing process. I've sent multiple emails about signing and what stage we are it in this process and we've not had a response thus far. We would...
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Amy Gibson
Seekers
5 years ago
Hi Evan, thank you for your feedback. I am sorry to hear that you do not feel you have received sufficient support through this process. Your Property Supervisor will contact you shortly to discuss what is still missing from your application. If you are still not sure about anything then give us a call and we will be happy to go through all of your queries. Thanks!
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受信赖的顾客
Seekers 已确认
5 years ago
Shocking Communication
Whenever i emailed to ask a question about the deposit/ tenancy agreements, i never received a response. My housemates had to call with any questions they had, as the emails never got a reply. Still...
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Amy Gibson
Seekers
5 years ago
Hi. We appreciate you taking the time to provide some feedback. I am sorry if there have been times when our responses could have been quicker. I can see from your account that we have received everything we need and you are now all set for your move in date. Your Property Supervisor will contact you closer to time to arrange your key collection but if we can be of any assistance before then, please just give us a shout.
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受信赖的顾客
Seekers 已确认
5 years ago
Great service. Viewed, decided and signed up very quick and professionally. Chris and Georgia were especiialy helpful
Amy Gibson
Seekers
5 years ago
Thank you so much for your 5 Star review. We will be sure to pass your feedback onto Chris and Georgii!
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受信赖的顾客
Seekers 已确认
5 years ago
fast and friendly process
Amy Gibson
Seekers
5 years ago
Thank you very much for your 5* review and feedback!
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AM
Amy McBean
Seekers 已确认
5 years ago
Amy McBean 就 Seekers 说了什么:
Student housing
The man showing us around the property was really helpful and friendly. Fast and easy booking process
Amy Gibson
Seekers
5 years ago
Hi Amy. Thank you for your 5* review and comments. A fast and easy booking process is exactly what we strive to offer.
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BB
Benjamin Nelson Bradshaw
Seekers 已确认
5 years ago
Benjamin Nelson Bradshaw 就 Seekers 说了什么:
Customer service was excellent.
Amy Gibson
Seekers
5 years ago
Hi Benjamin. Thank you so much for you 5* rating!
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受信赖的顾客
Seekers 已确认
5 years ago
Very freindly
There been good and quick at responding and friendly
Amy Gibson
Seekers
5 years ago
Thank you for your 5* review and comments in relation to our staff. Your feedback is highly appreciated.
Seekers is an independent property consultancy based in Newcastle upon Tyne. Our wide range of services include sales, lettings and investments. We work with landlords, students, professionals, homebuyers and developers.
Seekers is an independent property consultancy based in Newcastle upon Tyne. Our wide range of services include sales, lettings and investments. We work with landlords, students, professionals, homebuyers and developers.