On renewal, despite never having claimed, much more expensive, huge excess, ever larger percentage of any claim disallowed, very curt renewal documentation.
Not happy.
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受信赖的顾客
经 Feefo 确认
9 years ago
Great service at Chatham
I took my two dogs for their yearly booster. The staff were very friendly and the service was great considering you do not have to book . They checked my dogs over and didn't charge me the earth...
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Trusted Customer
经 Feefo 确认
Orpington
9 years ago
Trusted Customer 就 Muddy Paws 说了什么:
Good all round n
Ease of getting cover and price have not had to make a claim yet so can't comment
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Trusted Customer
经 Feefo 确认
south shields
9 years ago
Trusted Customer 就 Muddy Paws 说了什么:
excellent service
quick and efficient young lady who was very helpful
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受信赖的顾客
经 Feefo 确认
9 years ago
Not cheap but worth it
Never had an issue with a claim, by the time he was 2 he had 2 operations costing well over £1000. My premium is at about £27 so not cheap but ito been worth it so far. Can get him treated first then...
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Trusted Customer
经 Feefo 确认
9 years ago
Trusted Customer 就 Muddy Paws 说了什么:
Excellent service by VetsMediCover
It was actually seamless. Thank you
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受信赖的顾客
经 Feefo 确认
9 years ago
Underwriter difficulty
I have had to argue a great deal about recent pricing policy- blamed on change of underwriters
Francesca
Muddy Paws
9 years ago
So sorry you had to push for what you want with us. The change in underwriters did leave some customers disheartened! However, the good news is, these underwriters constantly monitor the prices and breeds and make solid long term deisions. It is always worth talking to us directly on admin@vetsmedicover.co.uk to see if we can help you. Many thanks, Francesca
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Trusted Customer
经 Feefo 确认
9 years ago
Trusted Customer 就 Muddy Paws 说了什么:
Kindly advise what recent experience you refer to. Our last contact with yo...
Kindly advise what recent experience you refer to. Our last contact with you was almost twelve months ago.
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Trusted Customer
经 Feefo 确认
9 years ago
Trusted Customer 就 Muddy Paws 说了什么:
Good cover at a reasonable price.
Bought cover for our 3 new Maine Coon cats having been happy in the past with the cover for our Newfoundland dog. Sensible range of insurance levels offered.
Francesca
Muddy Paws
9 years ago
Dear Stephen,
Thank you so much for leaving this review! We really really appreciate your feedback here at VetsMediCover.
