Your agent didn't reply to phone calls or emails when we had a problem, we had to rebook Greyhound tickets as the route sold by you didn't exist.
Lisa
TravelPlanners
6 years ago
Thank you for your valued feedback. I am deeply sorry for any issues that you experienced with the greyhound bus service that we booked, I have had a response from Greyhound which I have emailed you directly. Please kindly reply to that email if you require further assistance. Kind Regards, Lisa Read - Customer Service Manager
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受信赖的顾客
6 years ago
The booking was easy but to change some of the holidays was not easy.
Reasonably good.
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AC
Andrew Conroy
Midlands
6 years ago
Andrew Conroy 就 TravelPlanners 说了什么:
Very good service and knowledge of the area and requirements for a great tr
Very good service and knowledge of the area and requirements for a great trip
Paula
TravelPlanners
6 years ago
Thank you for the five star review Andrew! We are glad to hear you found our service excellent and our staff could give you amazing recommendations based on your requirements to create a fantastic holiday experience. TravelPlanners looks forward to helping you book your next adventure! Thanks again, Paula
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LJ
Laura Jones
Crystal Palace
6 years ago
Laura Jones 就 TravelPlanners 说了什么:
Speak toJorden, you won't be disappointed!!
Jorden Whiffin organised our trip, and it was phenomenal. She suggested an additional stop off which ended up saving us money as well as making the trip even better than we could hope.
The hotels...
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Paula
TravelPlanners
6 years ago
Thank you for the five star review Laura! We are delighted to hear you enjoyed the extra stop on your trip, found it saved you money and helped you make even more magical holiday memories. We are also glad to hear you enjoyed the hotels we arranged for you and the local dining and activity recommendations. Jorden can't wait to help you book your next adventure! Thanks again, Paula
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MP
Milankumar Patel
London
6 years ago
Milankumar Patel 就 TravelPlanners 说了什么:
Excellent service and advise.
Excellent service and advise.
Paula
TravelPlanners
6 years ago
Thank you for the five star review Milankumar, it is hugely appreciated! We are glad to hear you found our service excellent and our staff could give you helpful travel advice. TravelPlanners looks forward to helping you book your next holiday! Thanks again, Paula
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RS
Ricky Search
6 years ago
Ricky Search 就 TravelPlanners 说了什么:
Would use again!
Very helpful and made the stress of booking a trip really relaxing and easy. Paul was quick to reply and very efficient.
Paula
TravelPlanners
6 years ago
Thank you for the five star review Ricky! We are delighted to hear that you found our staff very helpful and that they were able to make the booking process stress-free. We are also glad to hear you found our staff efficient and quick to reply. Paul can't wait to help you book your next adventure! Thanks again, Paula
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NS
Nicola Scott
Kington, Herefordshire
6 years ago
Nicola Scott 就 TravelPlanners 说了什么:
Las Vegas
We booked our trip to Las Vegas for this coming September with Julie. I had shopped around with other agents to get the best price & value for money as there is 14 of us travelling. Julie was...
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Paula
TravelPlanners
6 years ago
Thank you for the five star review Nicola! We are happy to hear you found our prices excellent and our staff were helpful, responsive and knowledgeable. We hope you all have an amazing time on the trip we arranged for you and Julie is looking forward to helping you book your next adventure! Thanks again, Paula
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MA
Mark Atherton
Liverpool
6 years ago
Mark Atherton 就 TravelPlanners 说了什么:
Great holiday planners
Excellent service always trying to find what best fits your requirements and keeping it close to your budget
Nothing is too much trouble always in touch running ideas past you until you are...
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Paula
TravelPlanners
6 years ago
Thank you for the five star review Mark! We are happy to hear you found our service excellent and our staff were able to find you the perfect holiday for your requirements within your budget. Jorden can't wait to help you plan your next holiday! Thanks again, Paula
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CW
Clair Williams
Middlesbrough
6 years ago
Clair Williams 就 TravelPlanners 说了什么:
A great holiday to look forward to!!!!
As a group of over 50’s ladies it took a lot of support and help from out travel guide Annette, we changed our destination, our dates, our hotels, we added extra people she kept her cool found us...
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Paula
TravelPlanners
6 years ago
Thank you for the five star review Clair! We are glad to hear you found our staff could deal with your changing holiday requirements, offer travel advice and find you the perfect holiday at a competitive price. We hope you have an amazing time on the holiday we arranged for you and Annette can't wait to help you book your next adventure! Thanks again, Paula
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JB
Jason Baum
6 years ago
Jason Baum 就 TravelPlanners 说了什么:
Good service, friendly staff
Very friendly and had a good knowledge to answer any questions. Jorden had a good understanding of what we required
TravelPlanners are experts in designing tailor made itineraries to the USA & Caribbean and specialise in multi centre trips, cruise and stay and luxury villa holidays.
TravelPlanners are experts in designing tailor made itineraries to the USA & Caribbean and specialise in multi centre trips, cruise and stay and luxury villa holidays.
