Gemma was brilliant. She was very efficient and helpful, and also very friendly. It took no time at all to put our package together and at such a good price. I would definitely use Travelplanners...
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Paula
TravelPlanners
6 years ago
Thank you for the five star review Denise! We are happy to hear you found our staff excellent, helpful and friendly. We are also delighted to hear that your package was swiftly put together for an amazing price. Gemma can't wait to help you book your next trip! Thanks again, Paula
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受信赖的顾客
6 years ago
The sales rep was very helpful and flexible
The sales rep was very helpful and flexible to get the best holiday for us and the price was very good. Unfortunately, once the sale was complete, the follow up customer support was not so good. We...
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Lisa
TravelPlanners
6 years ago
Thank you for taking the time to leave feedback. I am sorry for any difficulties in communication. We do advise that once your holiday is confirmed, all contact should be made to our customer service department who are on hand to assist. I understand that there was some confusion regarding an additional Disney Gift card and I can see that this has been refunded to you. If you require any further assistance, please do not hesitate to contact us at tpadmin@travelplanners.co.uk Kind Regards, Lisa Read - Customer Service Manager
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受信赖的顾客
6 years ago
Great experience from receiving quotes to booking the holiday. Thank you
Paula
TravelPlanners
6 years ago
Thank you for the five star review, it is greatly appreciated! We are happy to hear you found our customer experience excellent from start to finish. TravelPlanners can't wait to help you plan your next adventure! Thanks again, Paula
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BG
Brian Griffin
6 years ago
Brian Griffin 就 TravelPlanners 说了什么:
Very helpful with arranging trip.
Got a good personnel service, also all advanced passenger details forwarded to airline .
Paula
TravelPlanners
6 years ago
Thank you for the five star review Brian! We are happy to hear you found our service personal and covered all the details of your trip, such as forwarding all advanced passenger details to the airline. TravelPlanners look forward to helping you book your next holiday! Thanks again, Paula
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LM
Lee Mclean
6 years ago
Lee Mclean 就 TravelPlanners 说了什么:
JORDEN was brilliant. Found us a great holiday
JORDEN was brilliant. Found us a great holiday and was very helpful and knowledgeable
Paula
TravelPlanners
6 years ago
Thank you for the five star review Lee! We are delighted to hear you found our staff brilliant, knowledgeable and able to find you a fabulous holiday. Jorden is looking forward to helping you book your next holiday! Thanks again for the glowing feedback, Paula
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DH
Deborah Hosking
6 years ago
Deborah Hosking 就 TravelPlanners 说了什么:
Really fast at finding me my holiday and at an amazing price
Paula
TravelPlanners
6 years ago
Thank you for the five star review Deborah! We are delighted to hear you found our staff could quickly find you the perfect holiday for an amazing price. TravelPlanners looks forward to helping you book your next trip! Thanks again for the glowing feedback, Paula
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Sarah Unsworth
Manchester
6 years ago
Sarah Unsworth 就 TravelPlanners 说了什么:
Excellent Customer Service
I would usually prefer to speak to someone in person or over the phone rather than email however I have received nothing but excellent customer service from Travel Planners and especially Lesley...
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Paula
TravelPlanners
6 years ago
Thank you for the five star review Sarah! We are happy to hear you found our customer service excellent and our staff have always responded quickly to your travel queries. We are also delighted to hear that you would recommend TravelPlanners to others. Lesley can't wait to help you book your next trip! Thanks again, Paula
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受信赖的顾客
6 years ago
Polite, Patient, Professional
Marvin was polite, patient & professional.
He took time to understand what we were looking for & when matters changed at our end, he was flexible, attentive & delivered.
Paula
TravelPlanners
6 years ago
Thank you for the five star review, it is greatly appreciated! We are happy to hear you found our staff polite, patient and professional and felt they fully understood your requirements. Marvin can't wait to help you book your next holiday! Thanks again, Paula
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JI
James Innes
6 years ago
James Innes 就 TravelPlanners 说了什么:
very good
the advisor we spoke with ADAM was simply brilliant above reproach he pulled out all the stops to help us and explained everything but the people who were to follow through by sending the documents...
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受信赖的顾客
6 years ago
Knowledgeable, helpful and great price
Very helpful and informative, even thought of things I would need without asking and included them in the cost, transfers and car hire etc. I was impressed with the quote as I had contacted several...
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Paula
TravelPlanners
6 years ago
Thank you for the five star review, it is greatly appreciated! We are happy to hear you found our staff very helpful, informative and ensured everything you needed for your trip was already included in the price. We are also delighted to hear you found our prices competitive. TravelPlanners can't wait to help you plan your next adventure! Thanks again, Paula
TravelPlanners are experts in designing tailor made itineraries to the USA & Caribbean and specialise in multi centre trips, cruise and stay and luxury villa holidays.
TravelPlanners are experts in designing tailor made itineraries to the USA & Caribbean and specialise in multi centre trips, cruise and stay and luxury villa holidays.
