Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

TravelPlanners 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

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Allison Eley

6 years ago

Allison Eley 就 TravelPlanners 说了什么:

Thanks Zac for sorting this out for me

Olubukunola Akinwale

London

6 years ago

Olubukunola Akinwale 就 TravelPlanners 说了什么:

Excellent service

I have only dealt with Marvin at TravelPlanners and he’s always given an excellent service. He’s very professional and helpful. He goes out of his way to find a good deal for his clients. I will...

受信赖的顾客

6 years ago

Excellent Service and Value

I emailed Travelplanners in desperation as our cruise was cancelled. I spoke to Robert, explained our budget, the only dates we could go, and where we wanted to go. He not only found us everything...

Lauren Mounsey

6 years ago

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Lauren Mounsey 就 TravelPlanners 说了什么:

We had the best holiday experience

My holiday was booked just as requested. Annette was really accommodating and friendly and worked really hard to give me the best travel experience within my budget. We loved the hotels that we...

David Richardson

6 years ago

David Richardson 就 TravelPlanners 说了什么:

Great service

Paul Corderoy is my "go to" person for business and leisure travel to US. Always knowledgeable and helpful but also patient as we tailor the trips

受信赖的顾客

6 years ago

Brilliant service.

Jordan is always my first port of call when I'm travelling overseas, especially to the USA. She's a genius.

Kim Burgess

Clanfield

6 years ago

Kim Burgess 就 TravelPlanners 说了什么:

Basic service

Gave us a basic service. Booked hotels with basic room, never gave us a choice of rooms etc. Had difficulty booking seats as they hadn’t released the tickets for all of our flights. When asked to...

Paul

TravelPlanners

6 years ago

Hi Kim. All of the rooms that we book at the at the Sheraton are 4 star and a standard room still has a 4 star classification and is not basic. Hotels will often have various rooms types available and these will be offered depending on your requirements and based on availability. When we are asked to cancel any part of a confirmed booking, unfortunately this can be subject to a cancellation or amendment fee.. With regard to booking flight seats, each airline has a deadline where tickets should be issued and our tickets are issued based on their instructions. Most airlines will allow you to pre-book seats without the need for the tickets to be issued, but if you do require tickets to be issued earlier, this may be possible on request.

Paul

TravelPlanners

6 years ago

If you require any further help or assistance, please do not hesitate to contact me.Paul - Travelplanners Customer Relations

Joanne Towart

6 years ago

Joanne Towart 就 TravelPlanners 说了什么:

Fantastic service from Charlie, answered all our questions quickly and courteously

De-Borah Barton

6 years ago

De-Borah Barton 就 TravelPlanners 说了什么:

The gentleman was very polite i explained all.i wanted and he delivered all am waiting for now it for my holiday. I would definatly tell friends to seek them out thanks Zac i cant wait **

Milav Mankoo Gandhi

6 years ago

Milav Mankoo Gandhi 就 TravelPlanners 说了什么:

Friendly & helpful, provided the best price for a special holiday

Jorden at TravelPlanners was great in helping me book a 3 week multi-centre trip to America. She provided an initial quote very quickly, and then reworked it as I provided feedback on the dates &...

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