I am not sure who I am actually dealing with. I booked through CruiseMegaStore.com.au but am now dealing by email with ********************************. I seem to be dealing with a company in America...
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Customer Service
Cruise Megastore /Travel Megastore
9 years ago
Thank you for your feedback. We are sorry to have caused you any confusion. Having looked at your booking we can assure you that your booking is being looked after by the Australian office. One of our consultants will be in contact shortly to clear this up and answer any further questions you may have.
We have just started. The service provided by David in booking our cruise and then referring us to the airline department has been great. We are still liaising with the airline travel section to...
Did everything possible and got a best price for the cruise we selected.
Explained everything, followed up on everything and listened the first time.
I am a customer service nazi and Phil absolutely...