For the price the tour was excellent. Appreciated the free time and the guide ensured all were looked after. Would recommend the tour to friends.
Amy Robinson
Tomato Travel
7 years ago
Thank you so much for your comment! We really appreciate all of our customers comments and feedback. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your tour and we would really like it if you could recommend it to your friends and family! We hope someday we can plan your next dream holiday or help you find a different kind of tour in Japan or other countries in Asia. Thanks for supporting Tomato Travel.
Good service, responded quickly to changes due to natural disaster, however initial contact was made by customer.
Would have preferred a direct flight back to Brisbane from Tokyo.
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback! We value all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your tour in Japan even though there was a natural disaster. As a team we work very hard to provide the best services, communication and tours for our customers even when there are issues or natural disasters. We will try to improve our flight reservations to cater for our customers who would like direct flights or affordable flights with good services and value for money. We hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia. Thank you for supporting Tomato Travel.
产品评价
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comments. We will use these to improve, change and make new tours in the future. We will consider your suggestions and take them onboard for our tours next year. Stay tuned because we will have a lot of different tours in the future (active, small group tours, optional programs and Japan by rail). Let us know if you are ever interested in any of these. Thank you!
购买日期:12/09/2018
0
分享
EP
Edward John Payne
经 Feefo 确认
7 years ago
Edward John Payne 就 Tomato Travel 说了什么:
some breakfasts were a bit difficult. Sending us for a walk in the rain was unnecessary.
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback! We really appreciate all of our customers feedback and comments. We will use these in the future to improve, change and make new products. We are glad that you enjoyed your tour but we will also listen to your feedback and improve some areas of this tour. Thanks for supporting Tomato Travel.
产品评价
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback! We really appreciate your comments and feedback. We will use these to improve, change and make new products in the future. We would really like it if you could please recommend us to others and we hope we can fulfill their travel dreams also.
购买日期:12/09/2018
0
分享
DR
Dorothy Suzann Ryan
经 Feefo 确认
7 years ago
Dorothy Suzann Ryan 就 Tomato Travel 说了什么:
Great holiday with an informative travel guide.
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback. We value all of our customers feedback and reviews. We will use this to improve, change and make new products in the future. We are glad you liked your tour to Japan. We hope someday we can help you plan your next tour to Japan or other Asian countries. Thank you for supporting Tomato Travel.
产品评价
Amy Robinson
Tomato Travel
7 years ago
Thank you very much for your comment. We really appreciate your comments and feedback. We would really like it if you could please recommend us to your friends and family. We are always happy to help others plan out their next dream holiday.
Thank you very much for your feedback! We always value our customers feedback and comments. We will use this information to improve, change and make new tours in the future. We are glad you enjoyed your China tour and we hope someday we have the chance to help you plan your next holiday or tour to China or other countries in Asia. Thanks for supporting Tomato Travel.
产品评价
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comments. We really appreciate your feedback. We would really like it if you could please recommend us to your friends and family.
购买日期:10/09/2018
0
分享
受信赖的顾客
经 Feefo 确认
7 years ago
trip went smoothly -a hassle in the beginning because of the typhoon. EVERYONE POLITE, HELPFUL AND FRIENDLY
产品评价
Amy Robinson
Tomato Travel
7 years ago
Thank you very much for your comments! We value all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your tour to Japan. We hope that someday we can help you plan your next holiday or tour to Japan or other countries in Asia. Thank you for supporting Tomato Travel.
购买日期:11/09/2018
0
分享
SL
Sokhon Pros LIM
经 Feefo 确认
7 years ago
Sokhon Pros LIM 就 Tomato Travel 说了什么:
Beijing hotel more like 3 or 4 star hotel, it is not the same on our itinerary.
I do not think we should pay for the whisper, your company should have them part of your devices for your clients.
I...
阅读更多
购买日期:24/09/2018
0
分享
CM
Carol Evelyn McLeary
经 Feefo 确认
7 years ago
Carol Evelyn McLeary 就 Tomato Travel 说了什么:
It was OK
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comment. We really appreciate all of our customers comments and feedback. We will use these to improve, change and make new products in the future. We hope that we can help you plan your next holiday or tour in the future. We will have many tours, extensions and optional tours for you to join all throughout Japan and Asia.
产品评价
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comment. We really appreciate your feedback and we will use this to improve our tour itineraries and attractions.
Excellent guides, great organisation. Very good value for money.
Amy Robinson
Tomato Travel
7 years ago
Thank you so much for your comment. We really value all of our customers feedback and comments. We will use these to improve, change and make new products for the future. We are very glad that you enjoyed your tour in China and we hope someday we can help you plan your next holiday or tour to China or other countries in Asia. Thank you for supporting Tomato Travel.
产品评价
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback. We will take this onboard and use it to improve our tours in the future. We would really like it if you could recommend us to others.
购买日期:10/09/2018
0
分享
LG
Lesley Helen Godwin
经 Feefo 确认
7 years ago
Lesley Helen Godwin 就 Tomato Travel 说了什么:
Communication, advises and general organisation of tour found quite satisfactory.
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comments. We value all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We are working to improve our customer service, communication and services. We hope that in the future we can help you to plan your holiday or tour to fit your travel needs. We have tours in Japan and other countries in Asia. Our travel team are very happy to help you in each area you need. Each of our staff have great advice and tips for traveling so we can help you fulfill your travel dreams.
产品评价
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comments. We are really appreciate these and will use them to improve, change and make new products in the future. We are glad you enjoyed your tour and we are working hard to improve our tour guides and other services.