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Timbuktu Travel 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

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受信赖的顾客

经 Feefo 确认

3 days ago

Everything was perfect!

Highly responsive - Meagan was always there click of a button. She ensured diverse dietary preference were met - the food was fantastic; Accommodated our last minute travel changes - even gave us a...

购买日期：19/07/2026

Elizabeth Hubka

经 Feefo 确认

4 days ago

产品评价

购买日期：13/07/2026

Otis David Wyatt

经 Feefo 确认

USA

6 days ago

Amanda

Timbuktu Travel

5 days ago

Hi Otis, Thank you very much for such a fantastic review. Carola and the Timbuktu Team hope you had a good experience with us and a great trip. We look forward to welcoming you back to one of our destinations in the future! All the best, Amanda and the Timbuktu Team

产品评价

购买日期：12/07/2026

受信赖的顾客

经 Feefo 确认

11 days ago

We felt safe the entire trip. Pick ups and drop offs were seamless. Our guides were amazing and very knowledgeable.!

Amanda

Timbuktu Travel

5 days ago

Hi there Thank you very much for such a fantastic review. Joanna and the Timbuktu Team are delighted that you were so pleased with the booking process and it’s great to hear that you had such a good time in East Africa. We look forward to welcoming you back to one of our destinations in the future! All the best, Amanda and the Timbuktu Team

产品评价

购买日期：27/06/2026

受信赖的顾客

经 Feefo 确认

15 days ago

Kenya is amazing!!!!!!

Very knowledgeable! Timbuktu staff took excellent care of us.

Amanda

Timbuktu Travel

5 days ago

Hi there Thank you very much for such a fantastic review. Joanna and the Timbuktu Team are delighted that you were so pleased with the booking process and it’s great to hear that you had such a good time in Kenya. We look forward to welcoming you back to one of our destinations in the future! All the best, Amanda and the Timbuktu Team

产品评价

购买日期：26/06/2026

Brandy Baucom

经 Feefo 确认

15 days ago

Brandy Baucom 就 Timbuktu Travel 说了什么:

Seamless trip for 14 nights start to finish. Beyond my expectations from when I started planning the trip. Highly recommend Timbuktu to anyone.

Amanda

Timbuktu Travel

5 days ago

Hi Brandy Thank you very much for such a fantastic review. Jenna and the Timbuktu Team are delighted that you were so pleased with the booking process and it’s great to hear that you had such a good time in Souther Africa. We look forward to welcoming you back to one of our destinations in the future! All the best, Amanda and the Timbuktu Team

产品评价

购买日期：01/07/2026

受信赖的顾客

经 Feefo 确认

15 days ago

Really great but a few things that weren’t quite right. I think mostly we needed more seamless Johannesburg transition and personal Africa was good not great

Amanda

Timbuktu Travel

5 days ago

Hi there Thank you very much for the review! We are sorry to hear that there some things that were not quite right, but we take the feedback on board. Joanna and the Timbuktu team hope you had a good time in South Africa and Mauritius. We look forward to welcoming you back in the future! All the best, The Timbuktu Team

产品评价

购买日期：03/07/2026

受信赖的顾客

经 Feefo 确认

18 days ago

You can't go wrong with Timbuktu - they are GREAT!

Excellent company! Much better experience than I've had with other companies.

Amanda

Timbuktu Travel

5 days ago

Hi there Thank you very much for such a fantastic review. Annie and the Timbuktu Team are delighted that you were so pleased with the booking process and it’s great to hear that you had such a good time in Kenya. We look forward to welcoming you back to one of our destinations in the future! All the best, Amanda and the Timbuktu Team

产品评价

购买日期：27/06/2026

受信赖的顾客

经 Feefo 确认

18 days ago

Trip of a Lifetime to Kenya & Tanzania with Timbuktu

We had all of our questions answered over our planning process which was two years. In addition, a tremendous amount of helpful information from packing to luggage to tipping, etc. was also...

Amanda

Timbuktu Travel

11 days ago

Hi there, Thank you very much for such a fantastic review. Annie and the Timbuktu Team are delighted that you were so pleased with the booking process and it’s great to hear that you had such a good time in Kenya & Tanzania. We look forward to welcoming you back to one of our destinations in the future! All the best, Amanda and the Timbuktu Team

产品评价

购买日期：27/06/2026

受信赖的顾客

经 Feefo 确认

21 days ago

Excellent

Millie Trotter is knowledgeable, enthusiastic and helpful.

Amanda

Timbuktu Travel

20 days ago

Hi there, Thank you very much for such a fantastic review. Millie Trotter and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Amanda and the Timbuktu Team

购买日期：22/06/2026

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

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Timbuktu Travel 点评

Sea Five Boutique Hotel该产^品的更^多点^评 (3)浏览产品网站the views were amazing and i loved the breakfast in the mornings

La Fontaine Hermanus该产^品的更^多点^评 (1)浏览产品网站

Elephant Plains Game Lodge该产^品的更^多点^评 (4)浏览产品网站The food was great, I loved the variety. All the staff were friendly and were always available for assistance. We had the elephant suite and the views were amazing.

Your booking experience with Timbuktu该产^品的更^多点^评 (1)浏览产品网站Joanna has been helping me plan a trip to South Africa for 2 years. Throughout the planning, she was very responsive and planned the perfect trip for me and my family. This could not have been an...阅读更多

Rio Celeste Hideaway Hotel该产^品的更^多点^评 (1)浏览产品网站This hotel is strictly first class; from its location, spacious sleeping rooms, grounds and last but not least food selection for all meals. The staff were very professional and friendly. We were...阅读更多

Hotel Bosque del Mar该产^品的更^多点^评 (1)浏览产品网站Service was spot on!

Your booking experience with Timbuktu该产^品的更^多点^评 (1)浏览产品网站Great service provided. Very responsive..

Tamarind Tree Hotel该产^品的更^多点^评 (18)浏览产品网站We arrived late and appreciated the Efficient check in. Nice room. Good breakfast.

Giraffe Manor该产^品的更^多点^评 (10)浏览产品网站Simply spectacular! A memorable once in a lifetime experience. Top notch service, incredible setting, and the giraffes were absolutely beautiful.

Tortilis Camp该产^品的更^多点^评 (7)浏览产品网站Great service. We loved the tented, zipped up accommodation. It has a rustic look from the outside but inside is a fabulous room and bathroom. Looking out at the landscape from the camp restaurant is...阅读更多

Neptune Ngorongoro Lodge该产^品的更^多点^评 (3)浏览产品网站The view from our accommodation was stunning. The staff here went over and above to help my travel partner who was experiencing a reaction to malaria medication. So grateful for their help.! The...阅读更多

Lemala Kuria Hills Lodge该产^品的更^多点^评 (2)浏览产品网站We loved the fact this camp was not fenced and required us to be escorted to our room. Beautiful accommodation. The food here was excellent however my friend was having difficulties (not food...阅读更多

Breezes Beach Club & Spa Zanzibar该产^品的更^多点^评 (5)浏览产品网站Beautiful location! A nice relaxing environment at the end of our trip. Great beach and service. Lovely food!

Your booking experience with Timbuktu该产^品的更^多点^评 (1)浏览产品网站Amazing! Joanna planned a perfect trip for us. We are so grateful for our experience, the stunning properties and the knowledgeable safari guides that helped us capture such memorable shots of...阅读更多

Giraffe Manor该产^品的更^多点^评 (10)浏览产品网站Staff was so friendly and made sure everyone got time with the giraffes. Stay two nights!!! Food was very good.

Tortilis Camp该产^品的更^多点^评 (7)浏览产品网站Nice lodge. Friendly staff and Amboseli was beautiful. So many elephants!

Solio Lodge该产^品的更^多点^评 (2)浏览产品网站Such a special place and they do good conservation work. Lodging is top notch!!!

Sand River Masai Mara该产^品的更^多点^评 (6)浏览产品网站Masai Mara is amazing! Saw so many animals. Lodge was nice & staff was super friendly. Food was very good too.

Your booking experience with Timbuktu该产^品的更^多点^评 (1)浏览产品网站Joanna put together an epic trip for us. So many memories made! Would love to return to Africa one day.

InterContinental Johannesburg OR Tambo Airport该产^品的更^多点^评 (7)浏览产品网站Comfortable spot to relax and reset after a long flight. Restaurant access in lobby is convenient spot for dinner and breakfast.

Khwai Lediba该产^品的更^多点^评 (2)浏览产品网站Excellent spot for having animal viewing. Staff is thoughtful and accommodated our every need.

Victoria Falls River Lodge该产^品的更^多点^评 (5)浏览产品网站Wonderful views of the Zambezi River. Lodge was everything we had hoped for!

Geiger's Camp该产^品的更^多点^评 (2)浏览产品网站Wonderful experience from start to finish. Exceptional staff, food, guides, & accommodations. Massage on the deck was the perfect way to relax

Kensington Place该产^品的更^多点^评 (6)浏览产品网站Wonderful staff! Loved all the fresh flowers daily. Restaurant had exceptional food for dinner & breakfast. Lots of special touches in the room that made it special.

Welgelegen House该产^品的更^多点^评 (26)浏览产品网站Easy stay. Nothing to complain about. The people are super nice. Great hospitality. Rooms are fine

Babylonstoren Farm Hotel该产^品的更^多点^评 (3)浏览产品网站Perfect. Truly amazing being taken care of on every level.

Thornybush Game Lodge该产^品的更^多点^评 (2)浏览产品网站An incredible safari and we loved our ranger and tracker but they could work on their good program for the price

African Pride Melrose Arch Hotel该产^品的更^多点^评 (2)浏览产品网站N/A

Le Tuit Tuit该产^品的更^多点^评 (1)浏览产品网站The room is pretty small, but clean. It would be nice if they had better services to connect you to taxis etc and the restaurant was very expensive and not great. The staff is amazing though

LUX* Saint Gilles Resort该产^品的更^多点^评 (1)浏览产品网站The rooms are not five star and definitely need servicing (ie not the cleanest). But great amenities and the restaurantes were decent. But the transportation booked through them to go to the airport...阅读更多

Ole Sereni Hotel该产^品的更^多点^评 (19)浏览产品网站Comfortable room with view of Nairobi National Park. We saw giraffes from our room! Great breakfast buffet and attentive staff. Everyone was super friendly.

&Beyond Kichwa Tembo Tented Camp该产^品的更^多点^评 (15)浏览产品网站The BEST place to immerse oneself in the savannah! The staff were STELLAR. Our personal assistants, Carol and Michele, were top-notch. The tent was well-appointed and we loved being able to see...阅读更多

Kisiwa House该产^品的更^多点^评 (4)浏览产品网站Cool little inn in the center of Stone Town. It would have been nice to have an elevator but the location couldn't be beat. Easy walking to shopping and restaurants.

Sharazad Oasis Retreat该产^品的更^多点^评 (2)浏览产品网站The perfect beach resort, right on the Indian Ocean. Our deluxe beach suites had excellent views and it was nice to be able to see the ocean from our porch. The food was delicious and the service at...阅读更多

Your booking experience with Timbuktu该产^品的更^多点^评 (1)浏览产品网站Annie Irankunda was amazing to work with. She was attentive, present, and engaged at every point in the process! She was quick to respond to our many questions and made the whole booking experience...阅读更多

Ole Sereni Hotel该产^品的更^多点^评 (19)浏览产品网站Lovely hotel with charming rooms and kind staff. The daily breakfast was very good. Having access to Emara Ole Sereni was nice also.

&Beyond Kichwa Tembo Tented Camp该产^品的更^多点^评 (15)浏览产品网站This was five stars for everything. The accommodations were gorgeous and it was so nice having regular interactions with wildlife on and off property. The staff was beyond superb and went above and...阅读更多

Kisiwa House该产^品的更^多点^评 (4)浏览产品网站Great central location in Stone Town. However, travelers should be aware that there is no elevator/lift and the stairs are quite steep.

Sharazad Oasis Retreat该产^品的更^多点^评 (2)浏览产品网站Perfect beachfront villa. We hardly wanted to leave our area to even go eat. The location is a quick ride via Tuk Tuk to the neighboring town of Paje where there were some great souvenirs. It's...阅读更多

Your booking experience with Timbuktu该产^品的更^多点^评 (1)浏览产品网站Annie and her team answered every single question we had over our two years of planning. They did everything to ensure we had the trip of a lifetime which we did. We could not have planned or...阅读更多

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？