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The Works 点评

http://www.theworks.co.uk

良好

Inspiring and empowering customers to read, learn, create and play

服务

3.2

/5

5

4

3

2

1

556

100

75

105

448

1,284

过去一年内的条评价

显示全部269,282条点评

受信赖的顾客

经 Feefo 确认

8 months ago

Very good but delivery takes to long

0

LF

Lorna Ferns

经 Feefo 确认

8 months ago

0

GS

Gemma Symons

经 Feefo 确认

GBR

8 months ago

Gemma Symons 就 The Works 说了什么:

Long delivery wait time

Placing the order was very simple and straightforward BUT their delivery is 15 working days (so minimum 3 weeks) which is very poor, I definitely won't be ordering again.

0

NA

经 Feefo 确认

GBR

8 months ago

NA 就 The Works 说了什么:

abysmal customer service

poor communication, poor customer service, poor delivery, slow. 3 weeks.

0

KT

Kathryn Thompson

经 Feefo 确认

8 months ago

Kathryn Thompson 就 The Works 说了什么:

Dispatch and delivery takes far too long for the price it costs for delivery books arrive a bit battered

0

EO

Elise Oflynn

经 Feefo 确认

8 months ago

0

SC

Samantha Cobb

经 Feefo 确认

GBR

8 months ago

Samantha Cobb 就 The Works 说了什么:

Online Order Review

I've always loved the works, but unfortunately I made an order a month ago and have still not recieved it. I appreciate it's Christmas time and it's busy. But after 1 phone call attempt and giving up...

0

HK

Helen K

经 Feefo 确认

GBR

8 months ago

Helen K 就 The Works 说了什么:

Awful

I ordered some books on 17th November and today is the 19th December and I haven’t received them.

0

SS

Susan Smithson

经 Feefo 确认

GBR

8 months ago

Susan Smithson 就 The Works 说了什么:

Hopeless

Took them 2 weeks to tell me the item was out of stock!

0

受信赖的顾客

经 Feefo 确认

8 months ago

Good company poor delivery companye

Took three weeks for delivery

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

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