Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Works 点评

http://www.theworks.co.uk

良好

Inspiring and empowering customers to read, learn, create and play

服务

3.5

/5

5

4

3

2

1

824

121

79

108

455

1,587

过去一年内的条评价

显示全部269,282条点评

受信赖的顾客

经 Feefo 确认

12 years ago

The delivery was sent to my billing address, not the address I specified.

The Works

12 years ago

Good Morning Thank you for your feedback. I do apologise that this parcel was not delivered to the delivery address. We will raise this with our carriers. Please accept my apologies for any inconvenience caused. Regards The Works Customer Service

0

受信赖的顾客

经 Feefo 确认

12 years ago

Don't seem to have a clue on how to pack mail order goods, puts delicate/breakable…

Don't seem to have a clue on how to pack mail order goods, puts delicate/breakable model kits in jiffy bags to send that arrive squashed . One order I placed was sent through 3 different carriers so...

The Works

12 years ago

Good Evening I do apologise that your items have arrived damaged. We are currently reviewing our packaging to prevent errors like this occurring. Please return the item back to us for a full refund or exchange. apologies again for any disappointment or inconvenience caused on this occasion. The Works Customer Service

0

没有收到评价邀请？

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息