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只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

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我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

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The Works 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部269,282条点评

Carol Ives

经 Feefo 确认

6 months ago

Carol Ives 就 The Works 说了什么:

Sadly not a fast enough service for modern day.

It was slow,I was notified quite late that my order could not be fullfilled and i was sent two wrong items. I love the store but live 15 miles away but i would not order online again which is a shame

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order took longer than expected with incorrect items. Please contact Customer service on 0121 313 6050 or email enquiries@theworks.co.uk. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards , The Works.

Elfa Allnutt

经 Feefo 确认

GBR

6 months ago

Elfa Allnutt 就 The Works 说了什么:

Service second to none.

Excellent as always.Have been using The Works. since beginning of ‘covid’ and always had excellent service.Easy to browse and place order.Delivered within 2-3 days.Order always correct,securely...

受信赖的顾客

经 Feefo 确认

6 months ago

Excellent

受信赖的顾客

经 Feefo 确认

6 months ago

Several items missing from parcel

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Denise Simpson

经 Feefo 确认

GBR

6 months ago

Denise Simpson 就 The Works 说了什么:

Jigsaws

Ordered on line some jigsaws puzzles and the service was quick got them in four days jigsaws

Esther J Fenton-Allen

经 Feefo 确认

GBR

6 months ago

Esther J Fenton-Allen 就 The Works 说了什么:

Order from The Wirks

Everything was dealt quick and I was kept up to date every step of the way.

受信赖的顾客

经 Feefo 确认

6 months ago

Good service

Easy ordering and everything went as predicted.

受信赖的顾客

经 Feefo 确认

6 months ago

Lovely service

Lovely, staff were friendly and helpful. I paid for my goods quickly and was made to feel very welcome in the store

Holly

经 Feefo 确认

GBR

6 months ago

Holly 就 The Works 说了什么:

Damaged books

Awful. Notified that books were damaged beyond repair in transit after waiting nearly a week for delivery. Had to arrange a last minute present due to this. Will not be using online service again

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was not delivered due to being damaged at the couriers. Our records show that our customer service team have issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Stacey Mitchell

经 Feefo 确认

GBR

6 months ago

Stacey Mitchell 就 The Works 说了什么:

A great bargain

The service I received was outstanding. A very straightforward method of shopping. The selection was vast and I was able to read reviews before I brought my granddaughter a whole collection of books....

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