I thought the agency itself had great customer service - very accomodating, timely and polite.
My only advice is to make some of the additive services complimentary especially the travel crib - I...
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Annie
The Real Algarve
6 months ago
Thank you for your positive review of us here at The Real Algarve for the standard of our customer service. Each management company that we work with provide cots & highchairs at an additional cost so unfortunately this is not within our control.
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Annie
The Real Algarve
6 months ago
Villa Esme is indeed a beautiful villa and we are delighted that you thought so too. We have passed on your feedback to the management company & we understand that they came to the property as soon as you reported the problem with the toilet to resolve it. We were not informed of the other issues during your stay & we would always request for our clients to contact our local representative in The Algarve as soon as possible with any issues so that we can work to get them rectified. Thank you again for choosing us at The Real Algarve, with very best wishes from all the team.
The customer service is top class. Very quick with any queries. Keep you well informed.
Annie
The Real Algarve
7 months ago
Thank you Mark for the glowing review of us here at The Real Algarve! We do pride ourselves on our customer service and we are delighted that you are happy with the service we provide, thank you for choosing us yet again :)
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Annie
The Real Algarve
7 months ago
Villa Lindsay is one of our most popular villas and you can certainly see why! We are so pleased to hear that you had a lovely holiday Mark, we hope to hear from you again soon, with very best wishes from all the team x
The service provided by the team was excellent, in particular their communication was both prompt and in the detail provided.
I would recommend using this company when when renting a villa in the...
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Annie
The Real Algarve
7 months ago
Thank you for the glowing review of us here at The Real Algarve! We are looking forward to helping you plan any extras you may require for your stay at Villa Madison next summer.
Fantastic service as always. This is the 5th time I have used The Real Algarve and would highly recommend them to anyone 😊
Annie
The Real Algarve
7 months ago
Thank you Ian for the fabulous review of us here at The Real Algarve! Thank you for continuing to choose us, it is always a pleasure to help you find the perfect villa.
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受信赖的顾客
7 months ago
购买日期：25/10/2024
Annie
The Real Algarve
7 months ago
Thank you for the 5 star review of us here at The Real Algarve!
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Annie
The Real Algarve
7 months ago
We are delighted that you had a wonderful time at Villa Henrietta, we hope we can help you again with a future holiday in The Algarve!
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Julie
Knysna, South Africa
7 months ago
购买日期：24/10/2024
Julie 就 The Real Algarve 说了什么:
I asked a question on a specific house and was sent other houses to view. I had to ask for an answer to my original question before we booked.
Annie
The Real Algarve
7 months ago
Thank you Julie for the feedback & for choosing us at The Real Algarve. We are looking forward to offering you our concierge services to make your holiday extra special!
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CG
Cameron Grant
8 months ago
购买日期：17/10/2024
Cameron Grant 就 The Real Algarve 说了什么:
First class replied to all emailed fast and with details and made everything happen
Annie
The Real Algarve
8 months ago
Thank you Cameron for the 5 star review of us here at The Real Algarve, it was a pleasure to help you!
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Annie
The Real Algarve
8 months ago
We are so thrilled to hear that you had a wonderful time at Villa Charmaine, thank you for choosing us at The Real Algarve and we hope we can help you with a future trip, with very best wishes from all the team.
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Suzanne Proctor
Warrington
8 months ago
购买日期：11/10/2024
Suzanne Proctor 就 The Real Algarve 说了什么:
Very professional and approachable. Also , very knowledgeable about their available accommodation and the areas etc
Quick response
Highly recommend
Annie
The Real Algarve
8 months ago
Thank you Suzanne for the 5 star review! We are delighted that you were impressed with the service we provide, thank you for choosing us at The Real Algarve.
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受信赖的顾客
8 months ago
购买日期：01/10/2024
Annie
The Real Algarve
8 months ago
Thank you the 5 star review of us at The Real Algarve!
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Annie
The Real Algarve
8 months ago
Thank you for booking with us, it was a pleasure to help you & we hope to hear from you again!
