Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

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受信赖的顾客

经 Feefo 确认

5 months ago

Pro Plan Chicken

Amazing service and good deals. Always arrives on time.

Ehlana

The Pet Health Club Shop

4 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

Irene O'Sullivan

经 Feefo 确认

GBR

5 months ago

Irene O'Sullivan 就 The Pet Health Club Shop 说了什么:

Anident dental gel

Excellent service!

Ehlana

The Pet Health Club Shop

4 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

5 months ago

Good

Ehlana

The Pet Health Club Shop

4 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

Anne Erskine

经 Feefo 确认

GBR

5 months ago

Anne Erskine 就 The Pet Health Club Shop 说了什么:

Unlikely to order again

V sympathetic, but rather scripted

Ehlana

The Pet Health Club Shop

4 months ago

Hi, Thank you for your feedback. We’re sorry to hear that your experience felt scripted, as this is not the impression we want to give. While we do aim to provide clear and consistent information, we also want every interaction to feel personal and genuinely helpful. We appreciate your comments and will take this on board to improve how we communicate with our customers. If there’s anything further you’d like to share or if we can assist you in any way, please don’t hesitate to get in touch. Kind regards, Ehlana Pet Health Club Shop Customer Care Team

David Trevarthen

经 Feefo 确认

GBR

5 months ago

David Trevarthen 就 The Pet Health Club Shop 说了什么:

Perfect service

Excellent straight forward ordering process, good communication, fast secure delivery. Perfect!

Ehlana

The Pet Health Club Shop

4 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

5 months ago

Easy to use

Super easy to use, wonderful website with a very large range of products at great prices

Sharon

The Pet Health Club Shop

5 months ago

Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Sharon Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

5 months ago

Cheapest option for my dogs diet

Easy ordering and the repeat purchase option is great and easy to adjust

Esther

The Pet Health Club Shop

5 months ago

Good morning, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Esther Pet Health Club Shop Customer Service Team

Speecer

经 Feefo 确认

GBR

5 months ago

Speecer 就 The Pet Health Club Shop 说了什么:

So far

Very easy to order and quick delicery

Esther

The Pet Health Club Shop

5 months ago

Good morning, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Esther Pet Health Club Shop Customer Service Team

受信赖的顾客

经 Feefo 确认

5 months ago

Easy peasy

Esther

The Pet Health Club Shop

5 months ago

Good morning, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Esther Pet Health Club Shop Customer Service Team

regular customer

经 Feefo 确认

5 months ago

regular customer 就 The Pet Health Club Shop 说了什么:

Specialist cat food

Ordering process fine off the website, now I'm used to it e.g special offers. Issue of incorrect product received (one correct) dealt with swiftly once the customer service phone line was answered.

Esther

The Pet Health Club Shop

5 months ago

Good morning, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Esther Pet Health Club Shop Customer Service Team

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

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