Working with our network of veterinary professionals, our products are high quality and vet-approved.
服务
4.8
/5
5
4
3
2
1
993
104
33
8
21
1,159
过去一年内的 条评价
显示全部1,769条点评
受信赖的顾客
经 Feefo 确认
4 months ago
Ordering is simple with a fast efficient delivery service.
Ehlana
The Pet Health Club Shop
4 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
IS
Irene O'Sullivan
经 Feefo 确认
GBR
4 months ago
Irene O'Sullivan 就 The Pet Health Club Shop 说了什么:
Anident dental gel. Great product
Ordering process was easy and delivery was promised to be within 48 hours. However, Royal Mail living up to its usual bad standard did not move past picking up the parcel. Tracking was static!
I...
阅读更多
Ehlana
The Pet Health Club Shop
4 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
受信赖的顾客
经 Feefo 确认
4 months ago
Once you find the items, it’s very easy
Ehlana
The Pet Health Club Shop
4 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
SF
Shelley Francis
经 Feefo 确认
4 months ago
Shelley Francis 就 The Pet Health Club Shop 说了什么:
Parcel missing
Bad service
Ehlana
The Pet Health Club Shop
4 months ago
Hi,
Thank you for your review.
We’re sorry to hear that your parcel is missing. We can see that you haven’t contacted us directly about this yet, and we’d really like the opportunity to look into it for you.
Please feel free to email or call our customer support team, and we’ll investigate this as a priority and work to resolve the issue as quickly as possible.
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
CE
Carol Edmondson
经 Feefo 确认
4 months ago
Carol Edmondson 就 The Pet Health Club Shop 说了什么:
Pet health Club
The whole process was excellent from ordering to delivery. I would definitely use this service again .
Ehlana
The Pet Health Club Shop
4 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
1
分享
受信赖的顾客
经 Feefo 确认
5 months ago
As always very good
Ehlana
The Pet Health Club Shop
4 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
1
分享
JJ
Joy jones
经 Feefo 确认
GBR
5 months ago
Joy jones 就 The Pet Health Club Shop 说了什么:
We don’t care attitude from customer support.
Rating: ⭐☆☆☆☆
Disappointed – Product not as advertised
We previously bought Vet Pro Liver Support from our vet and could easily sprinkle the powder over food as instructed. However, the capsules from...
阅读更多
Ehlana
The Pet Health Club Shop
4 months ago
Hi
Thank you for your feedback.
We’re very sorry to hear about your experience and apologise for the inconvenience caused.
We have emailed you directly to look into this further and to help resolve the issue. Please check your inbox (and junk folder, just in case), and we’ll be happy to assist you.
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
AD
Annette Docherty
经 Feefo 确认
GBR
5 months ago
Annette Docherty 就 The Pet Health Club Shop 说了什么:
Happy Lab!
Excellent service.
Ehlana
The Pet Health Club Shop
4 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
受信赖的顾客
经 Feefo 确认
5 months ago
Very good service
Straight forward buying process and quick delivery. Fair pricing for members. Thank you.
Ehlana
The Pet Health Club Shop
4 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
受信赖的顾客
经 Feefo 确认
5 months ago
See previous re unresolved broken bag
Ehlana
The Pet Health Club Shop
4 months ago
Hi,
Thank you for your review.
We’re sorry to hear this issue is still unresolved. We have contacted you via email regarding the broken bag and are currently awaiting your response so we can proceed with resolving this for you.
Please do check your inbox (and junk folder, just in case) and get back to us at your convenience. We’re here to help and would like to get this sorted as soon as possible.
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
.Our online shop is an extension of your local vet clinic, offering the same high-quality pet food and essentials.
Members of our Pet Health Club plan can also access 10% off everything and exclusive discounts on veterinary diets.
.Our online shop is an extension of your local vet clinic, offering the same high-quality pet food and essentials.
Members of our Pet Health Club plan can also access 10% off everything and exclusive discounts on veterinary diets.