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The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

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受信赖的顾客

经 Feefo 确认

2 months ago

Good and efficient

Jess

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

2 months ago

Good value and reliable delivery

Easy to change the order, good value, reliable delivery

Jess

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Health Club Shop Customer Care Team

Dan and Alison Carter

经 Feefo 确认

2 months ago

Dan and Alison Carter 就 The Pet Health Club Shop 说了什么:

Disappointed

Poor, website issues, poor customer service follow-up and appalling delivery

Sarah

The Pet Health Club Shop

2 months ago

Good afternoon Thank you for your feedback and we are sorry to hear you are not happy. Please let us know if we can help you further. Kind Regards Sarah Pet Health Club Shop

受信赖的顾客

经 Feefo 确认

2 months ago

Great Service always.

Great service from The Pet Health Club always arrived on time. If I need to phone them nothing it’s too much trouble always willing to help.

Jess

The Pet Health Club Shop

2 months ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

2 months ago

Great for upset tummies.

Great. My order arrived within 2 days. Ordered online from website. Easy process. Great that you get discount if you have membership to Pet Health Club.

Jess

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

2 months ago

Subscription customers beware

The product itself is great but the shop isn’t customer friendly. I pay a regular subscription to ensure I don’t run out of dry dog food. I was recently sent a generic email to say certain brands...

Sarah

The Pet Health Club Shop

2 months ago

Good afternoon Thank you for your feedback and we are sorry to hear this. Please let us know if we can help any further. Kind Regards Sarah Pet Health Club Shop

受信赖的顾客

经 Feefo 确认

2 months ago

Minor improvement needed.

I have a subscription but when the product was out of stock at time of my order being due, it was cancelled and not sent when back in stock. I would like to see this changed so I don't have to keep...

Jess

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! We will pass this feedback on to the relevant team as a suggestion. Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

2 months ago

Good service

Quick dispatch and good communication Easy to order

Jess

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

2 months ago

Liver tablets

Started with a phone call and now the medication is a recurring item, every 4 weeks. They contact me before taking an automatic payment and all is good

Jess

The Pet Health Club Shop

2 months ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

2 months ago

Really quick delivery

Jess

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Health Club Shop Customer Care Team

没有收到评价邀请？

Feefo Trusted Service Awards

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什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

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