Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部1,767条点评

受信赖的顾客

经 Feefo 确认

2 months ago

Super paste

Ordering process was easy and straightforward.

Carrie-Ann

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Lyndsey thomas

经 Feefo 确认

GBR

2 months ago

Lyndsey thomas 就 The Pet Health Club Shop 说了什么:

Poor customer service

Items haven't arrived and are marked as arrived on tracking. Customer service sent a standard response which made no sense. Not happy and wouldn't recommend

Jess

The Pet Health Club Shop

2 months ago

Good Afternoon, Thank you for your feedback. I have sent you an email in regards to your feedback in this review as I can see we have subsequently actioned and resent the missing part of your order. Apologies that you felt the response did not address your concerns, if you would like to discuss these concerns further then please respond to the email that I have sent you. Apologies again for any inconvenience caused. Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

2 months ago

Easy to order and quick delivery turnaround.

Carrie-Ann

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

2 months ago

Prompt service

I usually order with subscription to save money and not run out of my little ones food. Promptly sent when required

Carrie-Ann

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

John Egar

经 Feefo 确认

GBR

2 months ago

John Egar 就 The Pet Health Club Shop 说了什么:

happy customer

easy to order at a fare price and quick delivery,this was the second time I,d bought from the pet health club and will continue .

Carrie-Ann

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

2 months ago

Good product

It was fine.

Carrie-Ann

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Larrine Sargeant

经 Feefo 确认

2 months ago

Larrine Sargeant 就 The Pet Health Club Shop 说了什么:

Ordering is easy. I have subscriptions so no worries on running out.

Carrie-Ann

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Susan Howe

经 Feefo 确认

GBR

2 months ago

Susan Howe 就 The Pet Health Club Shop 说了什么:

Natures range dog food

Order process is easy, although if you want to change the flavour I have had to cancel my whole subscription and start again, which is a bit annoying.

Carrie-Ann

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Please let us know if we can help with flavour changes. Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

2 months ago

Easy to use website, got everything I ordered Speedy delivery, was in formed constantly

Carrie-Ann

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Janet Austen

经 Feefo 确认

GBR

2 months ago

Janet Austen 就 The Pet Health Club Shop 说了什么:

Quality puppy food

Easy to order and really quick delivery

Carrie-Ann

The Pet Health Club Shop

2 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息