Dissapointed that order was taken when item was out of stock and my account debited
Steffans
Steffans
13 years ago
Thank you for reviewing steffans.co.uk
We appreciate everyone's feedback and do our best to rectify any issues that arise. We apologise that the item you had ordered with ourselves was out of stock, our current system that is in place processes payments when orders are placed, however we are looking at improving our service by updating this with a system that only processes payments after an order is successfully completed.
If we can be of any further help in the future please do not hesitate to contact us.
Kind regards
Steffans Online
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!