The item arrived without a pouch, I emailed and was told one would be sent but has never arrived
Steffans
Steffans
13 years ago
Thank you for reviewing steffans.co.uk
We can confirm that a pouch was despatched to you on the 15/04/13 via Royal Mail 1st Class Delivery, this should take no longer than 3-5 working days to arrive.
Today marks the 6th working day and therefore the parcel is now delayed. We would like to apologise on behalf of the Royal Mail and we will ensure that another pouch is despatched in today's post for you.
If we can be of any further assistance please do not hesitate to contact us at online@steffans.co.uk or 01604 636957
Kind regards
Steffans Online
The bracelet I had ordered was a little small but the excellent customer service provided meant i was easily able to exchange for the correct size with no problems at all.
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购买日期：09/04/2013
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受信赖的顾客
经 Feefo 确认
13 years ago
quick delivery, excellent communication, friendly and easy to deal with
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
