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Snowbus.co.uk 点评 | https://www.feefo.com/reviews/snowbus-uk-ltd 的客户服务点评 | Feefo

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Verified Customer

7 years ago

购买日期：25/03/2017

Verified Customer 就 Snowbus.co.uk 说了什么:

Excellent Customer Service On a Crazy Busy Day.

I didn't end up riding with them; the day I travelled on was a chaotic one of cancelled flights and hastily re-scheduled plans, so I booked with Snowbus as a fallback, before my originally booked...

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David

Snowbus.co.uk

7 years ago

Hi James. Thanks for your feedback. It was a shame that you didn't travel with us in the end, but we'll see you again in the future should you need...

产品评价

Verified Customer

7 years ago

购买日期：26/12/2016

Verified Customer 就 Snowbus.co.uk 说了什么:

I've booked them through UCPA

David

Snowbus.co.uk

7 years ago

Thanks for your feedback. We are always happy to take bookings from clients staying at the various UCPA accommodations in resort, and as one of the only transfer companies with stops directly outside the UCPA its great when we can help you guys out.

Verified Customer

Dublin

7 years ago

购买日期：05/03/2017

Verified Customer 就 Snowbus.co.uk 说了什么:

Davey got back to us

Davey got back to us as promised at Christmas.

David

Snowbus.co.uk

7 years ago

Hi, and thanks for your feedback. We always try to get back to our clients as soon as possible and help them with anything they need - and I'm glad that you received an excellent service (even if I do say so myself)

产品评价

Verified Customer

7 years ago

购买日期：18/03/2017

Verified Customer 就 Snowbus.co.uk 说了什么:

Efficient and helpful.

Extremely efficient and helpful. Having travelled with them happily before, I'd always put them first choice.

David

Snowbus.co.uk

7 years ago

Hi Simon. Thanks for your positive review on our customer services - we're glad you got the first rate service that we pride ourselves on.

产品评价

Verified Customer

7 years ago

购买日期：06/01/2018

Verified Customer 就 Snowbus.co.uk 说了什么:

very easy and information via email and text was excellent

产品评价

David

Snowbus.co.uk

7 years ago

Hello. Thanks for your feedback. We're very sorry that you did not receive the same great service on your return journey that you did on your inbound transfer. Unfortunately there can be hold-ups when multiple buses are meeting in the valley. However, it seems we have been let down by an individual driver on this occasion, as this is definitely not the service that they are trained to deliver. I can only apologise - we will investigate and make appropriate changes as required. We're glad you got to see the normally excellent service as delivered by the other drivers though... All the best

Verified Customer

7 years ago

购买日期：22/12/2017

Verified Customer 就 Snowbus.co.uk 说了什么:

Very helpful when I emailed questions

David

Snowbus.co.uk

7 years ago

Thanks for your feedback...

受信赖的顾客

7 years ago

购买日期：06/01/2018

Great service

Really easy, very clear booking process with all the departure and arrival times stated.

David

Snowbus.co.uk

7 years ago

Thanks for your feedback

产品评价

Verified Customer

7 years ago

购买日期：16/12/2017

Verified Customer 就 Snowbus.co.uk 说了什么:

Great service

Easy to navigate and book Good luck up at Airport and trouble free travel. Only holdup was transfer at Bourg on way out. On return, it would have been nice to know how many short stops and pickups...

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David

Snowbus.co.uk

7 years ago

Hi John. Thanks for your feedback. Incorporating feeder buses from other resorts in the valley can cause unforeseen hold-ups to the main bus unfortunately - but we will endeavour to improve our communication regarding these in the future...

Verified Customer

7 years ago

购买日期：26/12/2017

Verified Customer 就 Snowbus.co.uk 说了什么:

Good organisation of a more complicated return from Tignes to Geneva (incl Morzine!). Great cgap

David

Snowbus.co.uk

7 years ago

Thanks for your feedback

Verified Customer

7 years ago

购买日期：16/12/2017

Verified Customer 就 Snowbus.co.uk 说了什么:

great

we would buy again

David

Snowbus.co.uk

7 years ago

Thanks - we look forward to seeing you again...

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关于Snowbus.co.uk

Snowbus.co.uk's airport to ski resort transfer service ensures everyone can enjoy ski and snowboard holidays on a sensible budget. Choose from shared transfers with regular departures and low per person prices, or private transfers offering door-to-door convenience for your whole group.

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07840283780

41 Wrekin Road, Wellington, Telford, Shropshire, TF1 1RN, United Kingdom

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