Shuttle Direct United Kingdom 点评

Thank you for your feedback, and please accept our sincere apologies for the inconvenience caused. After reviewing your reservation, we found that the vehicle initially recommended and booked based on the information provided regarding the number of passengers and luggage was unfortunately too small to safely accommodate the full group and all baggage, including the bulky items. For this reason, the booking had to be cancelled and you were informed of the situation We fully understand that this was frustrating, especially since your reservation had already been confirmed and we truly apologize for the disappointment this caused. We appreciate you bringing this to our attention and will continue working to improve the accuracy of vehicle recommendations to avoid similar situations in the future.