Exactly as it says in the catalogue. Would be nice if the sound of trickling water was obvious but it isn’t. However it is a lovely thing
Neil
Scotts of Stow
1 month ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Natalie
Customer Services Team
购买日期:12/08/2026
0
分享
JE
Jennifer
经 Feefo 确认
GBR
1 month ago
Jennifer 就 Scotts of Stow 说了什么:
THE SERVICE I RECEIVED FROM SCOTTS IS AS ALWAYS EXCELLENT
Neil
Scotts of Stow
1 month ago
Good morning Jennifer,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Natalie
Customer Services Team
产品评价
Neil
Scotts of Stow
1 month ago
Good morning Jennifer,
Thank you for your positive feedback, we are pleased you are happy with your item, we appreciate you taking the time to leave your review.
Kind regards,
Natalie
Customer Services Team
User friendly website. Kept informed of tracking/delivery progress. One item arrived late but was kept informed of new delivery date. Other items arrived on time, in tact and left in safe place as...
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Neil
Scotts of Stow
1 month ago
Good morning Lesley,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Natalie
Customer Services Team
产品评价
Neil
Scotts of Stow
1 month ago
Good morning Lesley,
Thank you for your positive feedback, we are pleased you are happy with your item, we appreciate you taking the time to leave your review.
Kind regards,
Natalie
Customer Services Team
Neil
Scotts of Stow
1 month ago
Good morning Lesley,
Thank you for your positive feedback, we are pleased you are happy with your item, we appreciate you taking the time to leave your review.
Kind regards,
Natalie
Customer Services Team
Good Afternoon Debbie
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Julie
Customer Services Team
产品评价
Neil
Scotts of Stow
1 month ago
Good Afternoon Debbie
Thank you for your feedback, this item clips together without any fixings, we appreciate your comments and observations and for taking the time to leave your review.
Kind regards,
Julie
Customer Services Team
购买日期:10/08/2026
0
分享
受信赖的顾客
经 Feefo 确认
1 month ago
Part of my order came 3 months late. On telephoning was told it was still coming. Was just about to claim a discount when it arrived. Too late for this summer season.
Neil
Scotts of Stow
1 month ago
Good Morning
Thank you for your review, we are sorry to hear of the late arrival of your order. I have emailed you directly regarding this issue.
Kind regards,
Julie
Customer Services Team
产品评价
Neil
Scotts of Stow
1 month ago
Good Afternoon
Thank you for your feedback, I have emailed you directly regarding the issues you had with your order we do appreciate you taking the time to leave your review.
Kind regards,
Julie
Customer Services Team
Good Afternoon
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Julie
Customer Services Team
产品评价
Neil
Scotts of Stow
1 month ago
Good Afternoon
Thank you for your positive feedback, we are pleased you are happy with your item, we appreciate you taking the time to leave your review.
Kind regards,
Julie
Customer Services Team
购买日期:07/08/2026
0
分享
BR
Bridget
经 Feefo 确认
1 month ago
Bridget 就 Scotts of Stow 说了什么:
Delivery was slower than originally advised.
Neil
Scotts of Stow
1 month ago
Good Afternoon Bridget
Thank you for your 4-star review, we are sorry that you were disappointed in the timescale of your delivery but we do hope we can assist you again soon.
Kind regards,
Julie
Customer Services Team
产品评价
Neil
Scotts of Stow
1 month ago
Good Afternoon Bridget
Thank you for your positive feedback, we are pleased you are happy with your item, we appreciate you taking the time to leave your review.
Kind regards,
Julie
Customer Services Team
Good afternoon,
Thank you for your feedback, and we're truly sorry for the level of service you've experienced.
It's not acceptable that you weren't told the replacement was out of stock until you chased it up yourself. This falls well short of the standard we expect of ourselves.
We can confirm a full refund was processed for you on 11th August. We're sorry it took chasing on your part to get there, and for the frustration and lack of communication throughout.
We'll be feeding this back internally to help improve our service.
Kind Regards,
Neil
Customer Services Team
购买日期:07/08/2026
0
分享
NI
Nicolette
经 Feefo 确认
GBR
1 month ago
Nicolette 就 Scotts of Stow 说了什么:
See above about delivery
Neil
Scotts of Stow
1 month ago
Good Morning Nicolette
Thank you for taking the time to leave your review, we are sorry that your item was delayed being delivered to you but we do hope we can assist you again soon.
Kind regards,
Julie
Customer Services Team
产品评价
Neil
Scotts of Stow
1 month ago
Good Morning Nicolette
Thank you for your feedback, we hope the delivery issue has not put you off from ordering from us again and we appreciate you taking the time to leave your review.
Kind regards,
Julie
Customer Services Team
Good Morning David
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Julie
Customer Services Team
产品评价
Neil
Scotts of Stow
1 month ago
Good Morning David
Thank you for your positive feedback, we are pleased you are happy with the William Morris Button-effect Dining Seat Cushions you recently purchased and we appreciate you taking the time to leave your review.
Kind regards,
Julie
Customer Services Team
Scotts of Stow is a well-established British homeware retailer offering practical, stylish, and thoughtfully designed products. Based in the Cotswolds, we combine traditional values with modern touches to bring comfort, convenience, and character to homes across the UK.
Scotts of Stow is a well-established British homeware retailer offering practical, stylish, and thoughtfully designed products. Based in the Cotswolds, we combine traditional values with modern touches to bring comfort, convenience, and character to homes across the UK.