Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Scotts of Stow 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部1,984条点评

受信赖的顾客

经 Feefo 确认

17 hours ago

Good service for two out of three items

Two of three items arrived promptly, the cushion arrived before it was due to be dispatched. Unfortunately the daffodil and spade has not arrived yet although I received an email to say it had been...

Neil

Scotts of Stow

5 hours ago

Good morning Thank you for your feedback, we apologise that you have yet to receive your final item. I have sent you an email addressing the issues you have had during this process which I hope you will find satisfactory. Kind regards, Julie Customer Services Team

产品评价

购买日期：18/05/2026

受信赖的顾客

经 Feefo 确认

18 hours ago

Order took long time to arrive as they recaĺed it no

Neil

Scotts of Stow

5 hours ago

Good morning Thank you for your review, we are sorry for the issues you had receiving your order, occasionally items get mislaid in transit but are pleased you received your replacement. Kind regards, Julie Customer Services Team

产品评价

购买日期：18/05/2026

受信赖的顾客

经 Feefo 确认

23 hours ago

Poor quality item and poor service

Very poor

Neil

Scotts of Stow

5 hours ago

Good Morning Thank you for taking the time to leave a review. We are sorry that you found our customer service disappointing, all feedback received during the ordering process is appreciated. I have emailed you directly regarding the issues you have had. Kind regards, Julie Customer Services Team

产品评价

购买日期：21/04/2026

Frank

经 Feefo 确认

GBR

1 day ago

Frank 就 Scotts of Stow 说了什么:

Good company

Good service they provided the products I wanted at reasonable prices

Neil

Scotts of Stow

23 hours ago

Good afternoon Frank, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

产品评价

购买日期：29/04/2026

Anthony

经 Feefo 确认

2 days ago

Anthony 就 Scotts of Stow 说了什么:

Excellent product.

Neil

Scotts of Stow

23 hours ago

Good afternoon Anthony, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

产品评价

购买日期：06/04/2026

Ruth

经 Feefo 确认

GBR

3 days ago

Ruth 就 Scotts of Stow 说了什么:

The two (of three) parcels I've received were well packed and delivered in good condition. Each parcel was delivered separately and I'm still waiting for the third. I'd have preferred all three to...

Neil

Scotts of Stow

4 hours ago

Good morning Ruth Thank you for your 4-star review, we are delighted you are pleased with the service you received, your final item is in transit and will be with your shortly. Kind regards, Julie Customer Services Team

产品评价

购买日期：06/03/2026

受信赖的顾客

经 Feefo 确认

3 days ago

Item arrived in reasonable time. Was kept informed of timescale and carrier

Neil

Scotts of Stow

23 hours ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

产品评价

购买日期：15/05/2026

Sally

经 Feefo 确认

GBR

4 days ago

Sally 就 Scotts of Stow 说了什么:

GREAT

Spot on as usual

Neil

Scotts of Stow

4 hours ago

Good morning Sally Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

产品评价

购买日期：14/05/2026

受信赖的顾客

经 Feefo 确认

5 days ago

Ok didn’t have the product I wanted

Neil

Scotts of Stow

4 days ago

Good morning Thank you for your 4-star review, we are sorry we were unable to assist you on this occasion, but we hope we will be able to in the future. Kind regards, Julie Customer Services Team

购买日期：13/05/2026

受信赖的顾客

经 Feefo 确认

5 days ago

I`m still waiting for the thermometer

I have not received the goods yet!

Neil

Scotts of Stow

5 days ago

Good morning Thank you for taking the time to leave your review, I have emailed you directly regarding the status of your order. Kind regards, Julie Customer Services Team

购买日期：06/01/2026

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Scotts of Stow 点评

William Morris Booster Cushions该产^品的更^多点^评 (13)浏览产品网站The cushion does exactly what I want it to do. The bright pattern brightens up my chair as well giving me the boost I need.

Metal Hallway Stand该产^品的更^多点^评 (24)浏览产品网站

Adjustable Kitchen Bookcase该产^品的更^多点^评 (1)浏览产品网站This was a very poor bookcase. Made of the flimsiest of wood with badly placed pre-drilled holes meaning that the wood started splitting as the second screw was being put in. The pictograms didn’t...阅读更多

Armchair Booster Cushion该产^品的更^多点^评 (24)浏览产品网站Very good booster cushions do a great job very pleased with my purchase.They are well made and reasonable priced

Boiled Egg Clacker该产^品的更^多点^评 (6)浏览产品网站Takes getting a bit of practice. Certainly a novelty and talking point.

Decorative Rubber Stepping Stones Set of 2该产^品的更^多点^评 (2)浏览产品网站These were ideal for outside my patio door's step; the perfect size. The price was reasonable too.

Herringbone Coir Rug该产^品的更^多点^评 (9)浏览产品网站The rug is sturdy and attractive. It's the perfect length and width for my hall, and will protect my hall carpet.

No Bend Laundry Trolley该产^品的更^多点^评 (2)浏览产品网站Plenty of room for a washload. Easy to assemble but make sure you assemble with wheels facing downwards. Very light and easy to manipulate. Handle tends to come apart from lower section when...阅读更多

Rose Bistro Patio Set Seat Cushions Pair该产^品的更^多点^评 (3)浏览产品网站Very pretty and comfortable but I use them as my seat cushions in the kitchen

Flower of the Month该产^品的更^多点^评 (1)浏览产品网站very pretty looks real sitting on my kitchen table

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？