Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Scotts of Stow评论

显示全部2,194条点评

受信赖的顾客

经 Feefo 确认

5 months ago

Great doing business with you!

An excellent service from start to finish. I had ordered several items which were due at different times so I received updates from Scotts to keep me informed of progress.

Neil

Scotts of Stow

5 months ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

产品评价

购买日期：14/04/2026

经 Feefo 确认

GBR

5 months ago

Yu 就 Scotts of Stow 说了什么:

Unexpected experience

The lady answered the phone was polite and friendly. She was patient with me and showed me where to look at the rules.

Neil

Scotts of Stow

5 months ago

Good afternoon Yu, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

产品评价

Neil

Scotts of Stow

5 months ago

Good afternoon Yu, Thank you for taking the time to leave your review. I am really sorry that you found this product unsuitable for you and it is correct that this is a hygiene sensitive item so therefore can't be returned unless it was unopened and obviously if the item was damaged or faulty we would of course accepted the return. We have taken note of your observations and concerns and apologise for the disappointed this may have caused. Kind regards, Julie Customer Services Team

购买日期：14/04/2026

受信赖的顾客

经 Feefo 确认

5 months ago

never bought it

Took months from order and payment to promised delivery of soup mug which then suffered several delays ending up with me cancelling order and getting full refund

Neil

Scotts of Stow

5 months ago

Good afternoon, Thank you for your feedback, we are sorry that your order wasn't completed, occasionally there are delays beyond our control and unfortunately this was the case with your order. We do appreciate you taking the time to leave your review. Kind regards, Julie Customer Services Team

产品评价

购买日期：14/04/2026

受信赖的顾客

经 Feefo 确认

5 months ago

Scotts have it covered

Website was easy to use to find what I wanted (seen in catalogue). Product was despatched within a few days. Parcel arrived when expected (email notification) and was well packed. Item was as...

Neil

Scotts of Stow

5 months ago

Good morning Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

购买日期：14/04/2026

Ann

经 Feefo 确认

GBR

5 months ago

Ann 就 Scotts of Stow 说了什么:

Great shopping experience

Great service received Easy to order Lovely products to purchase Looking forward to our next purchases

Neil

Scotts of Stow

5 months ago

Good morning Ann Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

产品评价

购买日期：14/04/2026

受信赖的顾客

经 Feefo 确认

5 months ago

Great item

This item was bought as a gift, and was very well received by the recipient, though she has not yet placed it. Also the ordering was very easy and the delivery was quick, cannot fault at all.

Neil

Scotts of Stow

5 months ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

购买日期：10/04/2026

受信赖的顾客

经 Feefo 确认

6 months ago

Good as usual

Neil

Scotts of Stow

5 months ago

Good afternoon, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

产品评价

购买日期：10/04/2026

Richard

经 Feefo 确认

GBR

6 months ago

Richard 就 Scotts of Stow 说了什么:

Hassle Free Buying

It was easy to order and pay for the item on their website, and delivery was as expected. Delivery was made in the timeframe expected.

Neil

Scotts of Stow

6 months ago

Good afternoon Richard, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

产品评价

购买日期：09/04/2026

受信赖的顾客

经 Feefo 确认

6 months ago

Bed Linen

Very good as usual

Neil

Scotts of Stow

6 months ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

产品评价

购买日期：01/04/2026

Karen

经 Feefo 确认

GBR

6 months ago

Karen 就 Scotts of Stow 说了什么:

Not received

Your service was good; the postal service was not

Neil

Scotts of Stow

6 months ago

Good Morning Karen, Thank you for your 4-star review, we are pleased that you were satisfied with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

产品评价

购买日期：01/04/2026

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Scotts of Stow 点评

Wooden Bunny LED Light关于此产品的更多评价浏览产品网站This is a quaint ornamental battery operated light. At approx 15.5inches tall, it is well put together and the bunny outline when lit is lovely. That said, it's just as nice when unlit and the flower...阅读更多

Free-Standing Globe Leaf Lamp关于此产品的更多评价浏览产品网站This is something I've been searching for for a long time.... An indoor battery operated table light. It's now at the bottom of my staircase sitting on a shelf. Unfortunately I have no socket there...阅读更多

Pure Wool Cellular Blanket关于此产品的更多评价浏览产品网站It is a quality wool blanket, but unfortunately it is a bit itchy when touching it, which is what I had tried to avoid in particular, but thought this expensive wool blanket should be fine. I was...阅读更多

Cedar Rings关于此产品的更多评价浏览产品网站take up too much space in wardrobe, only fit on some coathangers and don't smell very cedar-y

Wildflower Mugs - Set of 2关于此产品的更多评价浏览产品网站lovely colour and design, sturdy stoneware from a trusted British (?) manufacturer

Farmyard Family关于此产品的更多评价浏览产品网站Really pleased with our purchase They look great and good quality Would recommend Thank you

Hen House Cake Tins关于此产品的更多评价浏览产品网站Really pleased with our new cake tins Look great in our farmhouse kitchen Good size and quality, have been admired with our visitors

Armchair Booster Cushion关于此产品的更多评价浏览产品网站I thought this cushion would be much firmer. It is very soft and, when sat on, it squashes down so that there is very little boost! I was disappointed.

Floral Meadow Duvet Set关于此产品的更多评价浏览产品网站I was disappointed in the quality of this bed linen, creases very easily and doesn’t look as good as the picture in your catalogue, not up to your usual standard

Nature Cushion关于此产品的更多评价浏览产品网站I have not received it. Apparently the parcel was lost in the post. I am waiting for you to contact me about a replacement

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？