Hello there,
Thank you for taking the time to write us a review. It is much appreciated! I sincerely apologise for the driver not ringing the bell, I have fed this back to them and we have insisted this is a priority for future deliveries. I also wanted to put your mind at ease regarding the wood that your gate is made from, the rough sawn finish does not pose any detriment to its integrity as described in the listing:
"Timber Finish- Rough Sawn Timber
Treatment- Green Pressure Treatment
Premium featheredge Curved Top Handmade by our carpentry team here in Devon. Made using pressure treated featheredge boards. All material is green pressure treated, increasing the lifetime of the gate!"
I hope this helps and thank you so much again for your review.
Please do let us know if there is anything else we can do for you.
Many thanks again
Genei
Customer Services
