Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Ruby Group 点评 | https://www.feefo.com/reviews/ruby-group 的客户服务点评 | Feefo

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lap

Bellshill

1 year ago

购买日期：11/10/2022

对物流不满意

lap 就 Ruby Group 说了什么:

Keen to listen to customer comments and quick action to remedy

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your fence caps. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

William Mason

1 year ago

购买日期：28/10/2022

对物流满意

William Mason 就 Ruby Group 说了什么:

Great service but fixings for roof shingles missing.

Delivered promptly, excellent driver and good communication. Just one minor hiccup. Two posts were incorrectly delivered to a house in a village two miles away. Fortunately the householder has a big...

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Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your order. Apologies again for the mishap, which has now been remedied for you. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

产品评价

受信赖的顾客

1 year ago

购买日期：03/10/2022

对物流满意

Excellent company

Everyone you speak to are extremely helpful and want to help. When my wife and I have a project we always use Ruby for gates and fences. We have recommended them to everyone who has asked us about...

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Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate and thank you for recommending us! Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

产品评价

受信赖的顾客

1 year ago

购买日期：21/10/2022

对物流满意

Better than average.

Good availability of products and sensibly priced and prompt delivery.

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your order. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

产品评价

John Hare

Ulverston

1 year ago

购买日期：24/09/2022

对物流满意

John Hare 就 Ruby Group 说了什么:

Great product quality and better service!

Delivered superb quality door on time which is all that I could wish for. Not cheap but quality costs.

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

产品评价

Philip H Philpott

1 year ago

购买日期：20/09/2022

对物流满意

Philip H Philpott 就 Ruby Group 说了什么:

Good wood

Good wood Good delivery Good speed of response

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your shiplap. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

产品评价

Andy Bibby

1 year ago

购买日期：01/09/2022

对物流满意

Andy Bibby 就 Ruby Group 说了什么:

Great item

Does what it’s supposed to do! Finishes the fence off nicely.

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your capping rails. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

产品评价

Paul Hancock

1 year ago

购买日期：25/09/2022

对物流满意

Paul Hancock 就 Ruby Group 说了什么:

Gate delivered intact, looks good and does the job.

Website easy to navigate and kept informed of delivery

Adam Fiddy

Ruby Group

1 year ago

产品评价

Paul Williams

1 year ago

购买日期：12/02/2024

对物流满意

Paul Williams 就 Ruby Group 说了什么:

Recommended

Good product choice, informed of the progress of my order.

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your timber. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

产品评价

受信赖的顾客

1 year ago

购买日期：18/02/2024

对物流满意

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Made to measure gate

Ordered made to measure gate and some additional timber to finish a fence. Order arrived in under two weeks as expected. Have ordered timber before and had little issues. Timber sometimes arrives...

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Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate - it looks great! I have passed your feedback to our manufacturing team also. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

产品评价

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关于Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

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01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Ruby Group 点评

Featheredge Treated 150mm x 15mm - 1.8m该产^品的更^多点^评 (183)浏览产品网站Could do with a set of plans for assembly and roof shingles, not just tell buyers it is available on the internet.

Extra Bottom Bar Diamond Brace Field Gates该产^品的更^多点^评 (3)浏览产品网站Excellent product, good quality at a good price

Cant Rail Bracket - 2该产^品的更^多点^评 (2)浏览产品网站Nothing wrong with the product. Just wasn't suitable for for my purpose.

Croyde Mortise & Tenon Side Gate (Single) - 900mm / 2100mm / Hinged on the Left该产^品的更^多点^评 (2)浏览产品网站Very strong, well made door which is hung properly and will last many years.

Shiplap Treated Redwood 119mm x 12mm - 3.0M该产^品的更^多点^评 (257)浏览产品网站It’s wood . Used it as wood . It worked as wood

Rebated Fence Capping Rails - 2.4m该产^品的更^多点^评 (245)浏览产品网站Quick postage, quality item.

Rebated Fence Capping Rails - 1.8m该产^品的更^多点^评 (245)浏览产品网站.great item fits really well.

Instow Curved Tongue & Groove Side gate (1.8m High) - 1000mm / Hinge on the Left该产^品的更^多点^评 (39)浏览产品网站This gate purchased to replace an equivalent gate. Fitted fine with no modifications. Coated with Golden oak and looking good. Was a reasonable price.

T&G - British Larch - 145mm x 19mm该产^品的更^多点^评 (12)浏览产品网站Good solid wood, fits well together.

Featheredge Treated 150mm x 15mm - 2.4m该产^品的更^多点^评 (183)浏览产品网站Good timber for project, some was slightly damp.

4" x 2" Pressure Treated Timber - 1.8m该产^品的更^多点^评 (101)浏览产品网站Good timber for project, some was slightly damp.

3.0m 100mm x 100mm Treated Timber Posts - Default Title该产^品的更^多点^评 (6)浏览产品网站Good timber for project, some was slightly damp.

4" x 2" Treated Planed Square Edge该产^品的更^多点^评 (1)浏览产品网站Good timber for project, some was slightly damp.

Padstow Wooden Garden Featheredge Gate (2.1m High) - 1800mm / Hinge on the Left该产^品的更^多点^评 (230)浏览产品网站The feathered edge quality is thin in parts and led to visible gaps and warping.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？