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Robinsons Equestrian 点评

https://www.robinsonsequestrian.co.uk/

卓越

Robinsons Equestrian is a leading supplier of equestrian products, offering customers an unbeatable choice of quality products.

服务

4.7

过去一年内的条评价

显示全部256条点评

受信赖的顾客

经 Feefo 确认

3 years ago

Prompt and efficient

受信赖的顾客

经 Feefo 确认

3 years ago

Great quality very fast deliver

Christopher Harrison

经 Feefo 确认

3 years ago

Christopher Harrison 就 Robinsons Equestrian 说了什么:

Great shop

Excellent service, great selection. Quick delivery option

Ms Angela brown

经 Feefo 确认

3 years ago

Ms Angela brown 就 Robinsons Equestrian 说了什么:

Absolutely fantastic service 10 star

Absolutely fantastic can’t praise them enough

受信赖的顾客

经 Feefo 确认

3 years ago

Very prompt delivery

Patricia Jacks

经 Feefo 确认

3 years ago

Patricia Jacks 就 Robinsons Equestrian 说了什么:

Fast delivery and nice fitting rug at a good price.

Great rug at a competitive price. Fast delivery and good fit.

受信赖的顾客

经 Feefo 确认

3 years ago

Really prompt delivery service

Mrs Judith Massey

经 Feefo 确认

3 years ago

Mrs Judith Massey 就 Robinsons Equestrian 说了什么:

Thank you

Excellent service and so quick

angela brown

经 Feefo 确认

3 years ago

angela brown 就 Robinsons Equestrian 说了什么:

Absolutely amazing shopping experience

Everything from having the product I wanted to giving me a delivery date and the product arrived early 10 stars

MRS LAURA WELLS

经 Feefo 确认

3 years ago

MRS LAURA WELLS 就 Robinsons Equestrian 说了什么:

Change your delivery service. Your delivery driver couldn't be bothered to shut my gate which slammed in the wind all afternoon and smashed both the gate a fence. So my simple purchase ended up...

Matt

Robinsons Equestrian

3 years ago

Hello. Firstly, thank you very much for your review. We are very disappointed to hear about the problems that have occurred with our courier. We certainly expect the highest level of service from them. Please can you email some images of the damage to info@bataltd.co.uk? Then, we can pass those onto the courier used. Thank you.

MRS LAURA WELLS

3 years ago

Matt Thank you for your message. I did contact the courier directly on the day that it happened and sent them photos of the damage. They denied any responsibility and said that I would not be able to prove that the damage was caused by their driver. I had no other post that day and my neighbour complained that my gate had been slamming in the wind all afternoon after a delivery driver had been., so I know it was your courier that left the gate open. It was gale force wind that day and that lack of care to shut the gate has caused £100s of damage. The attitude of the courier was not what I would expect from anyone providing a service and as much as I love your products and Robinsons has always been my go to for all things horsey, I am afraid I cannot have a simple purchase costing £100s.

Matt

Robinsons Equestrian

3 years ago

Good morning, Laura. Thank you very much for your response. Firstly, I would once again like to apologise for the undeniably below-par service that you have received from our courier. This is the first time that this has happened, and we too are very disappointed with the level of service. We certainly expect much more from our courier, and rest assured that we will be making a formal complaint in light of your experience.

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