Riviera Travel 点评

Thank you for taking the time to share your review and for your continued loyalty to Riviera. We are delighted to hear that you have previously enjoyed four of our river cruises and have recommended us to friends. We were, however, sorry to read that this particular Seine cruise did not meet your expectations. Whilst the weather at Arromanches and Giverny was unfortunately beyond our control, we appreciate how disappointing it must have been for two of the highlights of your holiday to be affected by heavy rain. We also note your comments regarding the pace of the itinerary. Whilst the programme is designed to showcase as much of the region as possible, we appreciate that the number of excursions, early starts and coach transfers resulted in a busier experience than you would have preferred. We further note your disappointment that much of the sailing took place overnight, limiting the opportunity to enjoy the riverside scenery during daylight hours. Thank you again for your feedback. Your comments have been shared with the relevant teams for their consideration.

We are delighted to hear that you enjoyed such a wonderful and well-organised holiday with us. Thank you for sharing your positive feedback about your recent tour, and we look forward to welcoming you back again soon.

Thank you for taking the time to share your review. We are pleased to hear that you found the tour informative and enjoyed the fascinating locations visited throughout your holiday. It is also wonderful to know that you enjoyed the scenery, that the safari proved to be a highlight of the trip, and that the hotels met your expectations. We were, however, sorry to note your comments regarding the length of some of the coach journeys and the limited opportunities for stops away from service stations. We also understand your disappointment at being unable to visit Eswatini, particularly as this was a part of the itinerary you had been looking forward to. We appreciate that the alternative arrangements, including the extended coach travel, did not provide the experience you had anticipated. Thank you again for your feedback. Your comments have been shared with the relevant teams.

Thank you for sharing your feedback with us. We are delighted to hear that you had such a wonderful time exploring Malta and appreciated the seamless planning of your tour.

Thank you for your 5* review! We are thrilled that you had such a fantastic experience exploring Portugal with us and appreciated the seamless organisation and expert guidance throughout your journey. We very much hope to welcome you again in the near future.

Thank you for your 5* review. We are delighted to hear that you had such an interesting and well-organised holiday with us. It is wonderful to know that our tour manager and local guide helped make your experience so special, and that you enjoyed the accommodations and amenities provided.

Thank you so much for sharing such positive feedback about your time on board. We are delighted to hear that you enjoyed the wonderful scenery, excursions, and dining, and that the team provided such fantastic service throughout your holiday.

Thank you for sharing such positive feedback about your recent journey with us. We are delighted to hear that you enjoyed every aspect of the experience, from the onboard service and dining to the wonderful itinerary and weather.

Thank you for sharing your feedback with us regarding your recent holiday to Umbria, Perugia & Assisi. We are delighted to hear that you thoroughly enjoyed the itinerary and appreciated the support of our tour manager and coach driver. We always value hearing how we can enhance our guests' overall experience, and your suggestion regarding group dining early in the itinerary will be shared with the relevant teams for review and consideration.