Renault Insurance & Accident Aftercare 点评

In the beginning the experience on the whole was good but after that I found this to be most distressing not knowing how to contact anyone then when I did the person on the phone could not Find my....

Very good

Smooth efficient process, from initial reporting of the accident, through provision of a hire car to assessment and completion of repairs. All personal contacts were friendly and productive.

Excellent service

Made it easy and helpful Curtesy car provided that I needed Very quick with car repair

There was confusion immediately after the accident as my insurance had started arrangements to fetch the car from the garage that the police had arranged for it to be sent. But I said that I would...

Lack of timely communication. Zero support. Having to be chased. Very disappointing.

You dealt with every thing very efficiently...from bump to repair.

My claim was dealt with promptly. However, when it came to arranging a hire car I was surprised that my case was passed to another team who dealt with a car hire company. On the agreed date I was...

Insurance cover very good but subsequent price increase for this year was 100%, I am struggling to see how this is justified when I had no claims discount protection. The nominated garage seemed to...