They were very helpful. It was made very easy for me. My car was collected and delivered back to me no problem.
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TA
Tariq
经 Feefo 确认
1 year ago
Tariq 就 Renault Insurance & Accident Aftercare 说了什么:
Too slow
Took to long from start of claim to settlement .
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受信赖的顾客
经 Feefo 确认
1 year ago
Customer service is shambolic
Impossible getting through to the person you needed to talk to. Endlessly put on hold and still ending up going back to the beginning: seriously annoying and frustrating. On two occasions I was on...
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JA
Jacqui
经 Feefo 确认
Hull
1 year ago
Jacqui 就 Renault Insurance & Accident Aftercare 说了什么:
The overall service was great , l would have preferred an automatic curtacey car but l understand they aren’t always available, l am very satisfied with the repair job , the team were very good at...
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JA
Jacquelyn
经 Feefo 确认
Hayle Cornwall
1 year ago
Jacquelyn 就 Renault Insurance & Accident Aftercare 说了什么:
Excellent service
Very helpful, good explanations on what would happen, quick reliable and took the stress out of the accident, they did everything for me.
Thank you.
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MI
Michael
经 Feefo 确认
Richmond
1 year ago
Michael 就 Renault Insurance & Accident Aftercare 说了什么:
Very happy with service
Excellent response, to my claim from the first phone call to getting my car in for repair and getting it back again
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FI
Fiona
经 Feefo 确认
1 year ago
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受信赖的顾客
经 Feefo 确认
2 years ago
Efficient service. it was as painless as an accidental claim could be.
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PE
Peter
经 Feefo 确认
2 years ago
Peter 就 Renault Insurance & Accident Aftercare 说了什么:
A Very Good Service
Most of the case went very smoothly, and all personnel with which I had contact were professional, helpful and courteous. There were some communication difficulties relating to administration with...
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MA
Marian
经 Feefo 确认
2 years ago
Marian 就 Renault Insurance & Accident Aftercare 说了什么:
Very good at keeping me updated
They were very good at keeping me informed.
It was much harder trying to contact repairers.
However a good job was done.