Purplebricks 点评

This certainly isn't the high standard of service we strive to deliver and as you can imagine we'd like to fully investigate your concerns, could we please ask you to provide as much information as possible here: https://www.purplebricks.co.uk/contact-us, please? It will go through to our Customer Service Team who will look into it and can contact you about it from there. Many thanks.

HI Bruce, thank you very much for getting in touch, it's extremely disappointing to read that our agent didn't arrive and we truly apologise for the disappointment caused, we'd like to look into why this happened, so could we ask you to reach out with as much information as possible here: https://www.purplebricks.co.uk/contact-us please? It will go through to our Customer Service Team who will fully investigate and can contact you directly. Many thanks.

Thank you very much for getting in touch, we're really happy that Diane could provide such a great service whilst performing the valuation, however we are very sorry that you felt things went down hill, this certainly isn't how it should be and we will be looking in why and how it happened internally. Thanks again for bringing this to our attention and if there's anything you'd like to discuss further, please do let us know. Many thanks.

Hi there, Mary. Thanks so much for sharing this review. Although we're disappointed everything was off to a bad start, we're so pleased to hear Tracy was able to ensure everything went smoothly once getting involved! We really appreciate your kind words!

Hi Dawn, thanks for sharing this wonderful review. We're so pleased to hear you were impressed with the service during the sale of your sons house. We really appreciate your kind words and it's great to know the team were so supportive throughout! Take care.

Thanks so much for taking the time to share this lovely review, we really appreciate it!

Hi there, thanks so much for sharing this fantastic review. We're so pleased Dan was so great and kept you in the loop. It's amazing that your house sold so quickly, that could be some kind of record!

Thank you very much for getting in touch. We really appreciate you taking the time to share your comments about your experience and we will ensure your comments about the EPC is looked into. However, we're pleased that the rest of your experience went well. If we can ever do more for you, please don't hesitate to let us know. Many thanks.

This is so great to see and we're very happy that we could communicate with you so well and we know how helpful that can be, Thank you very much for getting in touch and should you ever need any further assistance from us, please don't hesitate to get in touch. Many thanks.

Hi David, thank you for getting in touch. We're really disappointed that you have been left feeling this way and we will ensure your feedback about the systems is used constructively. Thanks again for sharing your comments and if you'd like to discuss anything with us in further detail, please do get in touch. Many thanks.