A very well organised trip. Everything was good, flight transfer and the Richmond hotel was excellent. The hotel was spotless and we were up graded to a superior room.
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DH
David Hodgkinson
经 Feefo 确认
3 years ago
David Hodgkinson 就 Channel Islands Direct 说了什么:
Very helpful when phoned with a couple of queries. Everything went smoothly both before and during the break. Good value for money and would recommend/use them again if the need arises.
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AI
Alan Irwin
经 Feefo 确认
3 years ago
Alan Irwin 就 Channel Islands Direct 说了什么:
Efficient prior to arrival then serious issues
Transport to the Radisson was arranged but when we went to the Tantivy desk to get this nobody knew anything about it and only after a lot of checking were we able to get this with no welcome pack...
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Claire
Channel Islands Direct
3 years ago
Thank you for your feedback. We apologise for the inconvenience caused with regards to your transfers and assure you that we have addressed this low level of service with the relevant people and the appropriate action has been implemented to ensure a similar situation does not arise again in the future.
We understand it is never pleasant when flights do not operate as scheduled and on this occasion due to the weather conditions the airline took the decision to cancel the flight. Regarding the hotel and the unused nights we discussed this with you over the phone and explained what you would need to do about this.
Thank you again for taking the time to contact us.
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受信赖的顾客
经 Feefo 确认
3 years ago
Very pleased with every thing,except we had NO meet and greet at the airport,and the transfer coach driver did not have us on his list,so refused too take us to the Hotel,another company offered to...
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KS
Keith Swift
经 Feefo 确认
West Yorkshire
3 years ago
Keith Swift 就 Channel Islands Direct 说了什么:
Professional.
Professional and friendly making booking our holiday super easy. Knowledgeable when answering any queries.
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DE
Derek
经 Feefo 确认
cheshire
3 years ago
Derek 就 Channel Islands Direct 说了什么:
good, efficient.
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AC
ACG
经 Feefo 确认
Brighton
3 years ago
ACG 就 Channel Islands Direct 说了什么:
Well informed and we were provided with useful information for our destination.
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受信赖的顾客
经 Feefo 确认
3 years ago
Their Agents were knowledgeable, polite, accommodating and answered the phones quite promptly. Just a bit disappointed that we were not able to get a return flight at the time we had requested, even...
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受信赖的顾客
经 Feefo 确认
3 years ago
Short but sweet.
Helpful flight attendants, great flight, sadly not from Cardiff however can’t wait to do it again.
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PH
Philip
经 Feefo 确认
Northampton
3 years ago
Philip 就 Channel Islands Direct 说了什么:
Easy helpful service, happy to recommend
Easy booking process and responded quickly to enquiries. Very helpful for adding extras to your booking. Shared transfers from airport to hotel were efficient and reasonably priced.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
