Thank you for taking the time to place your comments on Feefo, and for sharing such kind words towards the cruise. We are pleased you enjoyed the ship and service.
However, we are most disappointed that such an opinion of our customer care has been deemed necessary, and we sincerely apologise for any dissatisfaction found. We understand from our Customer Relations team that your concerns have been discussed and our actions in this matter have been advised to you.
Once again, we apologise if this has not fully corrected your opinions of Planet Cruise, and we once again thank you for addressing these concerns to us.
Kind regards
Planet Cruise
