Petplan 点评

Good communication, answered all of my questions, Good overall experience

very well explained

Quite quick and easy nothing to complicated!

Direct debit payment does not go out of my bank account as originally stated by Pet Plan, I was waiting over three weeks for my certificate of insurance.

Good and very informative Explain all very clear.

My policy was set up quickly and explained clearly. I also took advantage of two months free as I had a referral from a friend.

good but cover a bit short

I am not in a position to comment because I have not had to test the service provided yet. And because I cannot give feed back without giving a rating i must rate my experience so far as bad.

policy documents were not issued within the timescale specified on the website (5-7 working days I believe) so I had to call up and request them. The person I spoke to was very nice, and apologised...

Good with a fast response when needed