Panasonic UK 点评

Hello, Thank you for taking the time to share your feedback. We’re sorry to hear how difficult it was to access the instructions and user guide for your model, especially if you’re unable to print documents at home. We understand how frustrating this can be when you just want to get set up quickly and easily. We’re also glad to hear that our online and live chat teams were helpful, and we appreciate you highlighting that experience. For most products, the quick start guide is included in the box to help you get up and running right away. To reduce paper waste, the full operating instructions are available online on our official Panasonic Support page. You can access the operating manuals archive here: https://support-uk.panasonic.eu/app/operating_manuals_archive If you’re having trouble finding the correct guide for your model, or if you’d like further assistance, please call Panasonic Customer Support at 0344 844 3899 and our team will be happy to help. Kind Regards, Panasonic Customer Support Team

Hello, Thank you very much for your reply, that's highly appreciated and we understand how complicated things might be in this situation. We'd recommend you calling Panasonic Customer Support at 0344 844 3899, so we can further assist you over the phone, as it would take less time for us help you and expedite the resolution. Kind Regards, Panasonic Customer Support Team

Hello, Thank you for taking the time to share your feedback, and I’m sorry to hear about the trouble you’ve experienced with your microwave. We understand how frustrating it is when an appliance stops unexpectedly, and we appreciate you bringing the issue to our attention. So we can help resolve this as quickly as possible, please contact Panasonic Customer Support on 0344 844 3899. Our team will be able to go through the details with you and expedite the best next steps toward a resolution. Kind Regards, Panasonic Customer Support Team

Hello, Thank you again for providing the information so far — we appreciate the time you’ve already spent on this. We’re still waiting for your response to our email sent on the 1st of October at around 5:00 pm. That email includes some specific questions we need you to answer so we can continue with a thorough investigation and help expedite the resolution of your case. You can share the requested information by replying to that email, via our Chat system (Web or WhatsApp), or by calling us on 0344 844 3899. Kind Regards, Panasonic Customer Support Team