Panasonic UK 点评

Hello David, Thank you for taking the time to share your experience with us. We are truly sorry to hear about the frustration and inconvenience you’ve faced with your microwave and our service. This is certainly not the level of support we aim to provide, and we deeply regret that your concerns were not resolved to your satisfaction. We understand how disappointing it must have been to encounter repeated issues with a product under warranty, as well as the challenges in getting them addressed. Your feedback regarding this matter is extremely valuable, and we will ensure it is shared with the relevant teams so that we can work on improving our processes moving forward. If there’s anything further we can do to assist or if you’d like us to look into this matter again, please don’t hesitate to contact us directly at 0344 844 3899 or via our official Panasonic Support webpage. We would be happy to help in any way we can. Kind regards, Panasonic Customer Care UK

Hello, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience and the frustration it caused. Please accept our sincerest apologies for any inconvenience this situation has brought you. We understand how important it is to have a smooth and hassle-free process when managing orders, and we regret that we were unable to meet your expectations on this occasion. Your concerns regarding the cancellation process and customer service have been noted, and we will ensure they are shared with the relevant teams to help improve our processes moving forward. As per our email confirmation, we can confirm that your refund was issued on the 8th of April. If there’s anything further we can assist you with or if you have any additional concerns, please don’t hesitate to reach out to us directly. Once again, we apologize for any inconvenience caused and appreciate your understanding. Kind regards, Panasonic Customer Care UK