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Octane (New) 点评 | https://www.feefo.com/reviews/octane 的客户服务点评 | Feefo

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受信赖的顾客

1 year ago

购买日期：04/09/2023

It is a good balance between old and new cars

It covers my life of motor cars. The people /car articles interest me and are great nostalgia

产品评价

JORGE REYES

Oaxaca, MEXICO

1 year ago

购买日期：21/08/2023

JORGE REYES 就 Octane (New) 说了什么:

He sido suscriptor de Octane por más de 10 años, y el año pasado terminó mi suscripción anual sin ningún aviso de renovación, intenté renovarla con el número de suscriptor que tenia asignado pero no...

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AVL Customer Services

Octane (New)

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you were having renewal problems with your Octane subscription.A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding. Kind regards,Reshma Sameer

Michael Gardner

1 year ago

购买日期：14/07/2023

Michael Gardner 就 Octane (New) 说了什么:

I have never received a copy yet?

产品评价

受信赖的顾客

1 year ago

购买日期：23/06/2023

No comment , everything is fine for me, keep up the good work.

AVL Customer Services

Octane (New)

1 year ago

Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Octane. Kind regards, Reshma Sameer

Donald Kaas

1 year ago

购买日期：19/06/2023

Donald Kaas 就 Octane (New) 说了什么:

Two months and I haven’t received a copy.

Poor, two months and no magazine!

AVL Customer Services

Octane (New)

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Octane subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

David Newton

Winchest

1 year ago

购买日期：12/06/2023

David Newton 就 Octane (New) 说了什么:

Very disappointing service

I phoned the subscription office the dayafter ordering the magazine and digital package My android phone couldn t download the app my phone Apparently being too new for your app. They didn't...

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产品评价

AVL Customer Services

Octane (New)

1 year ago

Hi, Thank you for your feedback. I am sorry to hear you are having issues accessing your digital subscription to Octane. Rest assured, I have escalated this with our customer services team who will help resolve these digital issues you are currently experiencing, and they will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

受信赖的顾客

1 year ago

购买日期：12/06/2023

Issues not arrived 6+ weeks after order

Haven’t seen an issue yet!

产品评价

AVL Customer Services

Octane (New)

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Octane subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copy and help resolve these delivery problems you are currently experiencing. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

SHAUN WINFIELD

1 year ago

购买日期：12/06/2023

SHAUN WINFIELD 就 Octane (New) 说了什么:

all good. lots of"stuff" in the magazine. Keeping me occupied

产品评价

Glenn Hood

1 year ago

购买日期：26/05/2023

Glenn Hood 就 Octane (New) 说了什么:

I have not received any copies

AVL Customer Services

Octane (New)

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of ctane subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

受信赖的顾客

1 year ago

购买日期：03/05/2023

Assistenza clienti ottima

Servizio clienti in caso di problemi

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关于Octane (New)

Octane captures the exclusivity and excitement of the classic car world. Each issue brings you unrivalled road and track tests along with stunning photography of the most revered classics. Get the world's greatest classic and performance car magazine and stay informed about exclusive stories, drives, events and stories on your all-time-favourite classics, wherever you are.

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