Hi, I hope you are well.
Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Octane.
Kind regards,
Reshma Sameer
I think the improvement and quality of paper, which gives rise to better pictures is most important. Also, the recent issue reviewing the 250 series of Ferrari as outstanding need to see more...
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AVL Customer Services
Octane (New)
1 year ago
Hi, I hope you are well.
Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Octane.
Kind regards,
Reshma Sameer
Would be nice to actually receive the magazine which is yet to arrive after several weeks of placing the order!? EVO magazine ordered on the same day did arrive, same publisher, hmm!?
产品评价
AVL Customer Services
Octane (New)
1 year ago
Hi,
Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of [insert magazine title] subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.
Thank you for your patience and understanding while we resolve this for you.
Kind regards,
Reshma Sameer
Very poor.. The offer to send a free issue to a friend on my welcome email did not work. The first edition didn’t arrive as detailed. I had to contact them several times in order to receive my first...
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产品评价
AVL Customer Services
Octane (New)
1 year ago
Hi,
Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Octane subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copy and help resolve these delivery problems you are currently experiencing.
A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you.
Kind regards,
Reshma Sameer
Initial delivery took a while to arrive, however second issue quite timely.
Shame that Australian readers can't capitalise on the offers available.
产品评价
AVL Customer Services
Octane (New)
1 year ago
Hi, I hope you are well.
Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Octane.
Kind regards,
Reshma Sameer
A seamless transaction to gain regular delivery of an excellent magazine.
产品评价
AVL Customer Services
Octane (New)
1 year ago
Hi, I hope you are well.
Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Octane.
Kind regards,
Reshma Sameer
0
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JL
Jay Lilley
1 year ago
购买日期：26/10/2023
Jay Lilley 就 Octane (New) 说了什么:
It’s been 2 months and I still haven’t received a magazine.
产品评价
AVL Customer Services
Octane (New)
1 year ago
Hi,
Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Octane subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.
Thank you for your patience and understanding while we resolve this for you.
Kind regards,
Reshma Sameer
0
分享
JA
John Arnott
1 year ago
购买日期：11/10/2023
John Arnott 就 Octane (New) 说了什么:
Superb product, delivered as promised!
AVL Customer Services
Octane (New)
1 year ago
Hi, I hope you are well.
Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Octane.
Kind regards,
Reshma Sameer
0
分享
MC
MARCOS CORREA
HUECHURABA SANTIAGO, CHILE
1 year ago
购买日期：04/09/2023
MARCOS CORREA 就 Octane (New) 说了什么:
Me suscribí el 4 de septiembre y hasta ahora, octubre 24, no he recibido copia alguna del magazine.
AVL Customer Services
Octane (New)
1 year ago
Hi,
Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Octane subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.
Thank you for your patience and understanding while we resolve this for you.
Kind regards,Reshma Sameer
Octane captures the exclusivity and excitement of the classic car world. Each issue brings you unrivalled road and track tests along with stunning photography of the most revered classics.
Get the world's greatest classic and performance car magazine and stay informed about exclusive stories, drives, events and stories on your all-time-favourite classics, wherever you are.
Octane captures the exclusivity and excitement of the classic car world. Each issue brings you unrivalled road and track tests along with stunning photography of the most revered classics.
Get the world's greatest classic and performance car magazine and stay informed about exclusive stories, drives, events and stories on your all-time-favourite classics, wherever you are.
