Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

My Cruises 点评 | https://www.feefo.com/reviews/mycruises 的客户服务点评 | Feefo

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Trusted Customer

Northern NSW

9 years ago

购买日期：12/05/2016

Trusted Customer 就 My Cruises 说了什么:

Great service always from My Cruises

Rhian is always very helpful and sees to our booking need with great ease. Always a pleasure doing business with her. I would thoroughly recommend using My Cruises and have passed on this to friends...

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受信赖的顾客

9 years ago

购买日期：29/03/2016

I found the whole process very stress free.

Yes, I would recommend My Cruises, and have already told friends about this company. I definitely would buy from them again if they have a cruise to destinations I would like to visit. We booked over...

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Trusted Customer

Palm Beach

9 years ago

购买日期：14/04/2016

Trusted Customer 就 My Cruises 说了什么:

Rosilyn cares about her clients

Awesome service from Rosilyn Young

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Trusted Customer

Wollongong nsw

9 years ago

购买日期：20/04/2016

Trusted Customer 就 My Cruises 说了什么:

Thank you My Cruises for being very professional

I spoke to two consultants about the cruise and stopover in Hawaii.Both were very helpful before I booked the holiday giving me advice about different alternatives in which to choose from.I would...

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Trusted Customer

Sydney

9 years ago

购买日期：14/04/2016

Trusted Customer 就 My Cruises 说了什么:

Helpful and precise

So helpful with all my silly questions. we don't travel much overseas and our consultant was very helpful

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Trusted Customer

9 years ago

购买日期：06/05/2016

Trusted Customer 就 My Cruises 说了什么:

1st Class

The booking was made by a professional consultant, whose knowledge of the Cruise we were interested in made the booking easy.

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Trusted Customer

Melbourne

9 years ago

购买日期：11/12/2015

Trusted Customer 就 My Cruises 说了什么:

Customer Service

I have contacted company today to get some info and wanted to speak to Karine Tomplinson who we have dealt before. The consultant I spoke today was quite unfriendly and arrogant, making me feel...

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Sarah Loughlin

My Cruises

9 years ago

Hi Svetlana, we are sorry you didn't have a positive experience with our cruise consultant. I understand someone has since contacted you to try and help. Thank you for taking the time to send us the feedback, we will ensure this gets back to the relevant departments so we can provide more training and improve our processes. Kind Regards, Sarah

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Trusted Customer

Faulconbridge

9 years ago

购买日期：18/04/2016

Trusted Customer 就 My Cruises 说了什么:

Great service

Both Aurelia and Rhian were extremely helpful and provided what seems to have been good advice. The price of the cruise was as good as was available anywhere.

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受信赖的顾客

9 years ago

购买日期：12/05/2016

Happy

I was very happy with the assistance Ki was given which resulted in a booking.

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Trusted Customer

Oxenford

9 years ago

购买日期：28/04/2016

Trusted Customer 就 My Cruises 说了什么:

Many thanks

Happy with the service I received with booking my trip of a lifetime

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关于My Cruises

My Cruises is a unique Australian owned company whose aim is to make cruising less confusing. Offering a hand-picked selection of the best cruises and packaging them together with flights, transfers and added bonuses such as pre-cruise city breaks to create unbeatable value cruise holidays. Customer experience is our number one priority, and we ask every customer for a My Cruises review so we can constantly improve our customer service. My Cruises testimonials are consistently positive and our happy customers love the service they receive.

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0200000000

Suite 127a, Level 1,, Oasis Centre Victoria Ave, Broadbeach, Queensland, 4218, Australia

为什么 Feefo 的评价是值得信赖的？