Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Mercantile Trust评论

显示全部157条点评

受信赖的顾客

经 Feefo 确认

9 months ago

Prompt, efficient great communication

Prompt, efficient great communication - Mercantile made the process stress free.

Mercantile Trust

8 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Mike

经 Feefo 确认

GBR

9 months ago

Mike 就 Mercantile Trust 说了什么:

Excellent & Efficient service

The service I received from Amit was excellent and extremely efficient. Easy to contact and his responses to any questions was very quick This is the second occasion that I have used Mercantile Trust...

Mercantile Trust

9 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

经 Feefo 确认

GBR

9 months ago

DA 就 Mercantile Trust 说了什么:

Thank you Amit

Excellent service. Amit Patel was excellent. Kept us informed all through. Very thorough and professional all through.

Mercantile Trust

9 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Kevin Grandison

经 Feefo 确认

GBR

10 months ago

Kevin Grandison 就 Mercantile Trust 说了什么:

Meticulous but overlooked a query that became an issue on funds release day

Very meticulous in the appraisal process. However, something that was queried earlier on in the process was not flagged as an issue, until funds release day. This caused a further delay and could...

Mercantile Trust

9 months ago

Hi, Thanks for sharing your feedback with us. We're sorry to hear that you faced this issue. We'll make sure to check what caused this. Thanks, Mercantile Trust

受信赖的顾客

经 Feefo 确认

10 months ago

Good staff

Shideh

Mercantile Trust

9 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Gordon Feather

经 Feefo 确认

10 months ago

Gordon Feather 就 Mercantile Trust 说了什么:

Top of the line funding

Very customer oriented. MT made everything as simple as possible and did everything they said on the tin. If you need money quickly then look no further. Provided of course you have a good track...

Shideh

Mercantile Trust

10 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

受信赖的顾客

经 Feefo 确认

10 months ago

Very Slow and very complicated process. Would not recommend.

Shideh

Mercantile Trust

10 months ago

Hi, Thanks for sharing your feedback with us. We're sorry to hear that you faced these issues — this is not the kind of feedback we usually receive. We'll make sure to investigate what caused this and ensure it doesn’t happen again. Thanks again for bringing it to our attention. Mercantile Trust Team

受信赖的顾客

经 Feefo 确认

11 months ago

Excellent service. Very clear explanation of the product.

Mercantile Trust

11 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

受信赖的顾客

经 Feefo 确认

11 months ago

Efficient and persistent

Consistent, pro-active and thorough

Mercantile Trust

11 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

受信赖的顾客

经 Feefo 确认

11 months ago

There were a number of difficulties with the application, one of them being that my first charge mortgage provider refused to consent to a second charge, but Mercantile Trust were very helpful in...

Mercantile Trust

11 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust Team

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Mercantile Trust 点评

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？