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Mercantile Trust 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部141条点评

受信赖的顾客

经 Feefo 确认

3 days ago

Highly well organised and professional service.

Outstanding in all aspects. My application for a substantial loan was thoroughly considered, processed and approved in a very reasonable time span. I would particularly commend Vicky and Lewis for...

Mercantile Trust

2 days ago

Thank you for your kind review. We’re delighted you had such a positive experience, and we’ll be sure to pass your lovely comments on to Vicky and Lewis. Thanks, Mercantile Trust

受信赖的顾客

经 Feefo 确认

21 days ago

Great Service!

I worked with Truffle to secure a second charge with Mercantile Trust in order to gift funds to my parents so they could purchase a property. The service from day one was excellent. Both Truffle and...

Mercantile Trust

16 days ago

Thank you for taking the time to leave such a fantastic review! We’re delighted we could support you throughout the process and really appreciate your recommendation. We’ll share your kind words with the team. Thanks, Mercantile Trust

受信赖的顾客

经 Feefo 确认

21 days ago

SERVICE

Excellent service was given to me by Mercantile Trust and with a very speedy process it made the whole experience very stress free.

Mercantile Trust

16 days ago

Thank you for your kind review! We’re really pleased we could help and appreciate you taking the time to share your experience with us. Thanks, Mercantile Trust

Sophie Cryer

经 Feefo 确认

29 days ago

Sophie Cryer 就 Mercantile Trust 说了什么:

Swift and professional

Mercantile Trust

16 days ago

Thank you for your feedback Sophie! We’re pleased to hear you found our service swift and professional. We really appreciate you taking the time to share your experience. Thanks, Mercantile Trust

Heather Harvey

经 Feefo 确认

GBR

1 month ago

Heather Harvey 就 Mercantile Trust 说了什么:

Happy with our Loan.

Mercantile Trust were professional and friendly. They moved the process along smoothly and efficiently. We felt hopeful about our loan situation and they listened when there was a bump along the way...

Mercantile Trust

1 month ago

Thank you so much for your lovely feedback Heather. We’re really glad to hear you felt supported and listened to throughout the process. Thanks, Mercantile Trust

Mashtaq Ashraf

经 Feefo 确认

GBR

1 month ago

Mashtaq Ashraf 就 Mercantile Trust 说了什么:

Recommended highly rated thank you

Excellent polite service vicky

Mercantile Trust

1 month ago

Hi Mashtaq, Thank you for your kind feedback. We're delighted to hear that you received excellent and courteous service from Vicky. We'll be sure to pass on your comments to her. We appreciate your recommendation and look forward to assisting you again in the future. Thanks, Mercantile Trust

受信赖的顾客

经 Feefo 确认

2 months ago

I've been really impressed with the turn around of my loan and would definitely recommend Mercantile Trust

Mercantile Trust

1 month ago

Thank you for your lovely feedback. We’re so pleased to hear you were impressed with the turnaround of your loan. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to supporting you again in the future. Thanks, Mercantile Trust

受信赖的顾客

经 Feefo 确认

2 months ago

Efficient Straightforward service

Having used Amit previously for a loan - once again he proved to be extremely efficient in arranging and guiding me through the procedure. The Underwriter concerned was also very approachable - ...

Mercantile Trust

1 month ago

Thank you for your kind words and for choosing us again. We’re delighted to hear that the process was smooth and efficient for you. We’ll make sure your feedback is passed on to Amit and the underwriting team — they’ll really appreciate it. We look forward to working with you again in the future. Thanks, Mercantile Trust Team

Andrew Henderson

经 Feefo 确认

GBR

2 months ago

Andrew Henderson 就 Mercantile Trust 说了什么:

Excellent; helpful, professional, courteous and effective

Ella, who dealt with my application, could not have been more helpful, professional, courteous or effective. Everything about this application was handled quickly, in a straight forward and...

Mercantile Trust

2 months ago

Thank you for your kind feedback. We’re delighted to hear that you had such a positive experience throughout the process. We’ll be sure to pass your comments on to Ella, who will really appreciate your recognition. Thanks Mercantile Trust

受信赖的顾客

经 Feefo 确认

3 months ago

Bridging loan

Very thorough with documents and evidence checking. Courteous on telephone call. Not sure if my phone was problem but only saw the text message with link request for ID verification on 4th attempt...

Mercantile Trust

2 months ago

Thank you for taking the time to leave your feedback. We really appreciate your comments and will review the issue with the ID verification message to help improve the process going forward. Thanks, Mercantile Trust

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