The hotels, transportation and people were all top notch. Sonia and Norberto were phenomenal and went above & beyond at ever turn. We had guests who lost luggage, a guest who left jewelry behind...
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Kim
Luxury Gold
1 year ago
Thank you for sharing your experience with Spain and Portugal in Style. We appreciate you letting us know about your positive experience with our local guides, Travel Concierge, and Driver.
We value your feedback and hope you enjoyed your trip.
Absolutely! We were not familiar with this travel choice until our agent presented it among a few other company choices. We wanted for nothing from our travel guide and coach driver and always felt...
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Brendan Vacations
Luxury Gold
1 year ago
Thank you for your wonderful review of Ultimate Italy. We're thrilled you enjoyed the itinerary and appreciated the experiences. It's also great to hear that you found the balance of guided tours and free time just right. We're delighted you enjoyed your journey.
Thanks again for sharing your positive experience.
Still think you should reevaluate your door-to-door policy to include any form of transportation. Communication was lacking about our uncertain itinerary which made for many stressful days prior to...
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Kim
Luxury Gold
1 year ago
We are grateful for your patronage and for travelling with Luxury Gold. Your decision to journey with us is a testament to the quality of our services, and we are overjoyed to hear that you enjoyed the assistance of our Travel Concierge.
Please be assured that the safety of our guests is our top priority. The Jasper fire, the largest wildfire in over a century, significantly changed our operations. We apologise for any shortcomings in communicating these changes and for any inconvenience caused by the door-to-door service's policy not aligning with your travel plans.
If you want to share your concerns regarding the door-to-door services, please email our Guest Relations Department at globalguestrelations@ttc.com. Once again, thank you for choosing to travel with us.
产品评价
购买日期:07/09/2024
0
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NA
Nancy
经 Feefo 确认
KY
1 year ago
产品评价
Kim
Luxury Gold
1 year ago
We appreciate the time you have taken to provide valuable feedback. We regret to learn that the quality of the accommodation provided did not meet your expectations during your recent trip.
Our Contracting Team invests significant effort in handpicking hotels that offer comfortable and well-located accommodations. It's crucial to understand that hotel standards can vary across countries, which might not always match what our guests are used to in their home countries. As a result, the size and character of some hotel rooms may differ. However, we want to reassure you that the condition of each establishment still meets our high standards, and we are unwavering in our commitment to maintaining these standards.
Once again, we thank you for your feedback and for choosing to be our guest.
Thank you for sharing your wonderful feedback on the Harmony of Central Europe Founder Collection. We're thrilled to hear you consider it one of your best trips ever! We appreciate you taking the time to let us know.
购买日期:10/09/2024
0
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AW
Alan Wecht
经 Feefo 确认
1 year ago
产品评价
Kim
Luxury Gold
1 year ago
Thank you for being our guest and travelling with Luxury Gold. We are thankful for your great ratings.
Our travel guide, David, was outstanding. Very personable and obviously interested in everyone’s comfort and welfare. The local tour guides were informative and entertaining. The coach drivers were...
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Brendan Vacations
Luxury Gold
1 year ago
Thank you for sharing your feedback on the British Royale itinerary. We're delighted you found the variety of experiences throughout Britain excellent and that you enjoyed the comfort and beauty of the hotels.
We understand your concern regarding the travel time between locations. We appreciate your feedback regarding the balance between travel time and free time at each destination. We also note your comments about the room selections. We also understand your disappointment at missing some of the London experiences. We're glad to hear you plan to experience these on a future visit.
Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts.
The luggage restrictions can cause a problem.
Otherwise the service is excellent.
产品评价
Brendan Vacations
Luxury Gold
1 year ago
Thank you for sharing your feedback on the British Royale tour. We're glad you found the itinerary excellent and appreciated our knowledgeable guides, comfortable transportation, and well-located accommodation.
We understand your desire for more free time in certain cities and your feedback regarding the early starts and meal schedules. Your comments are valuable as we continually strive to improve our tours.
We appreciate you choosing Luxury Gold.
购买日期:12/09/2024
0
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受信赖的顾客
经 Feefo 确认
1 year ago
产品评价
Brendan Vacations
Luxury Gold
1 year ago
Thank you for your wonderful 5-star ratings of the Ultimate Southern France tour. We're thrilled you enjoyed your experience. Thank you for being our guest.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.