Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the tour and found the service to be excellent. We also appreciate your comments regarding the aspects of the tour that did not meet your expectations. Your insights are valuable to us as they contribute to our ongoing improvement. We have shared your feedback with our Operations and Product Development Departments for their review and necessary action. Thank you for being our guest.
Excellent service from guides, drivers and our dedicated Egyptologist and Tour Guide *Personal information removed by Feefo*
The staff and their service on our Cruise on the Tosca were really...
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Kim
Luxury Gold
1 year ago
We are genuinely pleased to learn about your positive experience in Egypt. Our commitment to selecting Travel Concierges who exemplify professionalism, a passion for service, and extensive knowledge of their regions is paramount to us. It is heartening to hear that these attributes shone through for your group. We would be honoured to have you join us for another guided adventure in the future.
We are delighted to hear that you enjoyed your trip to Japan! It’s lovely to know that you found our services to be excellent. We take pride in creating exclusive, custom-made itineraries for our guests. Thank you for choosing to travel with Luxury Gold.
购买日期:16/10/2024
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受信赖的顾客
经 Feefo 确认
1 year ago
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Kim
Luxury Gold
1 year ago
Thank you for being our guest and travelling with Luxury Gold. We hope you enjoyed your tour and appreciated the incredible services provided by our Travel Concierge. We apologise for your inability to see the beauty of Mount Fuji due to the weather, and we understand your disappointment in missing the gardens. At times, our team may need to make adjustments to ensure that our clients have the best possible experience while maintaining the integrity of the itinerary. We hope you created memorable moments and returned home with new friendships. Thank you for choosing Luxury Gold.
购买日期:16/10/2024
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EW
Eric White
经 Feefo 确认
1 year ago
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Kim
Luxury Gold
1 year ago
Thank for being our guest and travelling with Luxury Gold. We hope to host you again.
购买日期:12/10/2024
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受信赖的顾客
经 Feefo 确认
1 year ago
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Kim
Luxury Gold
1 year ago
We are thrilled you have selected to travel with us, It is wonderful to know you have enjoyed your tour and thank you for being our guest.
Luxury Gold service was fantastic. All personnel were great and friendly. Our bus transportation was also great. Great way to see the United Kingdom.
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Kim
Luxury Gold
1 year ago
Thank you for choosing Luxury Gold for your travel needs. We sincerely appreciate your feedback, which is essential for our continuous improvement.
Your comments have been shared with the appropriate departments for review and necessary action to ensure that similar issues do not occur for future guests. We are grateful for your choice and hope to host you again. Thank you for being our guest.
Travel concierge Anna Targett made the experience very enjoyable. She is very personable, knowledgeable, organized, and pays attention to detail. Coach driver Titsiano was an excellent driver. All...
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Kim
Luxury Gold
1 year ago
Thank you for your feedback! We are thrilled to hear that you found the services our On The Road Team provided exceptional. Their commitment is invaluable to our company, and we are dedicated to ensuring our clients have the best possible experience. We appreciate you choosing to travel with us, and we look forward to welcoming you again soon.
Thank you for being our guest and travelling with Luxury Gold. We are delighted you enjoyed our On The Road and Local Teams services.
Our commitment is to make every journey with us truly memorable.
We are also very grateful for your feedback, which is essential for continuous improvement. Your insights will help us enhance future trips and give our guests an even better experience.
Once the tour began the service was usually excellent but the booking and pre-travel service needs a great deal of improvement. From the time I made my first inquiry until I arrived in Peru I found...
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Kim
Luxury Gold
1 year ago
We truly appreciate your feedback, which is vital to our commitment to providing an excellent travel experience. We are sorry you encountered some challenges with your pre-tour experience and apologise if our Reservations Team did not meet your expectations. Your concerns matter to us, and we will carefully review your feedback to ensure we make the necessary improvements.
On a brighter note, we are delighted to learn you enjoyed the excellent itinerary. Thank you for allowing us the opportunity to host you, and we sincerely hope to welcome you back in the future.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.