Luxury Gold 点评

Thank you for sharing your feedback on The Southern Drift tour. We're glad you enjoyed your experience and guidance from your Travel Director. We appreciate you taking the time to let us know.

We appreciate you sharing your feedback on your Luxury Gold tour and sincerely apologise that certain aspects did not meet your expectations. We understand your frustration with the difficulties you encountered, and we appreciate you bringing these matters to our attention. We have standardised our luggage allowance to align with most airlines to prevent our guests from incurring additional costs. If Insight Vacations were to increase the standard luggage allowance of ​​​​​​​23kg for check-in and one piece of 7kg Carry-on/hand luggage per person, guests would have to pay for any additional pieces they bring with the respective airline. We apologise if this has caused any inconvenience. At Luxury Gold, the satisfaction and well-being of our guests are paramount. We are dedicated to learning from your experiences to enhance the quality and enjoyment of our tours. Your feedback has been escalated to our Quality Control and Product Department for further evaluation.

Thank you for taking the time to review your recent tour with us. We sincerely apologise that some aspects of it did not meet your expectations. Room allocation is done at the hotel's discretion; we're sorry for the inconvenience. At Luxury Gold, the satisfaction and well-being of our guests are paramount. We are dedicated to learning from your experiences to enhance the quality and enjoyment of our tours. Your review has been shared with our Quality Control and Product Department for appropriate action. We hope to travel with you again in the future.

Thank you for taking the time to review your recent tour with us. We sincerely apologise that some aspects of it did not meet your expectations. Room allocation is done at the hotel's discretion; we're sorry for the inconvenience. At Luxury Gold, the satisfaction and well-being of our guests are paramount. We are dedicated to learning from your experiences to enhance the quality and enjoyment of our tours. Your review has been shared with our Quality Control and Product Department for appropriate action. We hope to travel with you again in the future.

Thank you for sharing your feedback on your recent experience with our Elegance of the Nile tour. We're pleased to hear you enjoyed your journey and felt cared for. We appreciate your comments regarding the accommodations and tours. At Luxury Gold, we strive to create pleasant and memorable experiences, and we're glad this tour met and exceeded all your expectations. Hearing that your Travel Concierge positively contributed to your overall experience brings us joy. We look forward to welcoming you back on another journey soon.

We appreciate your feedback regarding your Elegance of the Nile tour and sincerely apologise that certain aspects did not meet your expectations. Our private door-to-door transfer service is available for all guests travelling in parties of four or fewer from and to the same address within a 50-mile radius of a major U.S. international airport. Regrettably, your address fell outside this designated area, and we apologise if this information was not communicated effectively. We understand that gratuity practices vary widely by country, culture, and individual circumstances. While tipping is a kind gesture to show appreciation for quality service, it is not obligatory. Our Reservations Team is available to assist you in including gratuities in your reservation at the time of booking, providing you with the convenience of prepayment before travel. Although internal flights are included in the tour cost, airlines have authority over seating arrangements. Some airlines allow us to pre-request seats, while others may offer advance purchase options once tickets are issued. Generally, guests can select their seats during check-in, which your Travel Concierge will help manage. Please keep in mind that all seating availability and allocation are subject to the airline's policies. We are delighted to learn that, despite these concerns, you found your tour enjoyable and returned with a richer understanding of Egypt's history and culture. Thank you once again for sharing your thoughts with us.

We appreciate you sharing your review with us and are deeply sorry for the unpleasant experience you had with Luxury Gold. Our Guest Relations Department has an ongoing case, and they will contact you. Once again, we appreciate you bringing your experience to our attention.

Thank you for sharing your review with us. We sincerely apologise for the unpleasant experience you had with our company. Our Guest Relations Department is currently addressing your case and will contact you. Once again, we appreciate you bringing this matter to our attention.

At Luxury Gold, we take pride in curating tours that provide our guests with the most incredible possible experience and ensure they receive excellent value for their investment. We are committed to making every journey with us a memorable one. We are so pleased to hear that your Travel Concierge contributed positively to your experience. Thank you for choosing to travel with Luxury Gold.