Luxury Gold offers excellent service and hotels are of excellent standard. A bit disappointed that nothing was offered for past traveller (loyalty) .
产品评价
Kim Devereux
Luxury Gold
1 year ago
Thank you very much for taking the time to share your reflections on your recent journey with us. We are truly pleased to hear that you had a most pleasant experience and that your Travel Concierge provided an excellent level of service throughout your tour.
We do, however, regret to learn of your disappointment regarding the loyalty recognition for returning guests. While we have recently discontinued our frequent guest gifting, we are glad to see that you were able to take advantage of the return guest discount. This remains an important part of how we express our appreciation to those who choose to travel with us again.
At Luxury Gold, we take great pride in the standard of service and quality of hotels we offer, and it is heartening to hear that you recognised and enjoyed these aspects of your journey.
We are also grateful for your thoughtful suggestions regarding the itinerary. Extending the tour to include additional nights in Valencia and Lisbon, as well as the possibility of including Porto, is certainly an idea worth exploring. Your feedback has been shared with our product team for future consideration, as we continually strive to enhance our guest experience based on valuable input such as yours.
Once again, thank you for your comments. It was our pleasure to have you travel with us, and we do hope to welcome you on another Luxury Gold journey in the near future.
Great hotels and service, all were well located to sights and activities. Our driver was fantastic, we were constantly awed at his skills!
产品评价
Kim Devereux
Luxury Gold
1 year ago
Thank you for sharing your wonderful feedback with us. We're thrilled to hear you enjoyed the hotels and their convenient locations. It's especially pleasing to know our Coach Driver made such a positive impression on you.
We're glad you enjoyed the variety of experiences offered, from cultural tours and cooking classes to musical performances and museum visits. We appreciate you choosing Luxury Gold and hope to welcome you back on another adventure soon.
We appreciate you taking the time to share your experience.
购买日期:09/05/2025
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受信赖的顾客
经 Feefo 确认
1 year ago
产品评价
Kim Devereux
Luxury Gold
1 year ago
Thank you for your wonderful review of the "Spain and Portugal in Style" tour. We're thrilled to hear you found it exciting, interesting, and fun! We appreciate you taking the time to share your feedback.
购买日期:09/05/2025
0
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受信赖的顾客
经 Feefo 确认
1 year ago
产品评价
Kim Devereux
Luxury Gold
1 year ago
Thank you for sharing your wonderful feedback on your recent Spain and Portugal in Style tour. We're thrilled to hear you enjoyed the activities, meals, hotels, and the expertise of our guides. It's also fantastic that you connected with a great group of fellow travellers. We appreciate you taking the time to share your experience.
购买日期:09/05/2025
0
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CG
Chuck G
经 Feefo 确认
Roswell, GA
1 year ago
产品评价
Kim Devereux
Luxury Gold
1 year ago
Thank you for sharing your feedback on the Spain and Portugal in Style tour. We're delighted to know you had a wonderful time and that the hotels and service met your expectations. We appreciate you taking the time to share your experience with us.
Luxury Gold is a high class and top notch touring experience for everyone. The accommodations, travel, concierge, driver, local experts, activities, schedule are outstanding and make this trip a...
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产品评价
Kim Devereux
Luxury Gold
1 year ago
Thank you for sharing your feedback on your Ultimate Italy trip. We're thrilled to hear you had a fantastic experience and that you found the experts and coordinators amazing. It's especially rewarding to know that you enjoyed the various activities and guides. We appreciate you highlighting the on The Road Team's contributions. We're delighted you consider this a memorable trip.
Thank you again for your kind words.
Thank you for sharing your feedback on your Ultimate Italy trip! We're thrilled to hear you had an amazing time. It's especially rewarding to know that the Travel Concierge's expertise and care enhanced your experience. We appreciate you highlighting the local excursions, and we're delighted they resonated with you.
We're so grateful for your recommendation.
From start to finish we felt well attended to and great care was taken to explain events, timelines, expectations and so on.
产品评价
Kim Devereux
Luxury Gold
1 year ago
Thank you for your wonderful 5-star review of the Ultimate Italy tour. We're thrilled to hear you had such a positive experience and appreciate you taking the time to share the highlights of your trip. It's especially rewarding to know you enjoyed the immersive activities. We're also delighted that the Travel Concierge's expertise enhanced your journey. We truly value your feedback.
*Personal information removed by Feefo* was fun, organized, informative, and professional. The hotels were excellent as was our driver. Don’t change a thing.
产品评价
Kim Devereux
Luxury Gold
1 year ago
Thank you for your wonderful review. We're thrilled to hear you had such a positive experience. It's especially rewarding to know that you enjoyed the hotels and on The Road Team.
Moreover we are thrilled you found the castles, countryside, and architecture so beautiful. It's also fantastic to know you appreciated the expertise and enthusiasm of our guides. We're delighted you enjoyed the itinerary.
We appreciate you sharing your thoughts.
We hope to have the pleasure of welcoming you on another Luxury Gold adventure in the future.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.